- Report: #902930
Report - Rebuttal - Arbitrate
Complaint Review: Direct General
Direct GeneralInternet, Florida United States of America
Direct General The claims department and customer service is very rude. They try not to pay claims but take people money. Internet, Florida
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Still waiting for a response on my claim but if push comes to shove I will take it a step further. I received a letter from them saying they may not pay the claim because I didn't report people In my household. Which has nothing to do with my claim. Someone stole my vehicle and wrecked it. I just wish I would have went with Allstate like my husband advised. Because it was a little bit more I decided to go with direct general.
Be very careful people. You pay for what you want. Cheaper coverage mean bad service to me from now on. I would rather pay higher rates then to deal with bad service.
This report was posted on Ripoff Report on 06/26/2012 06:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-General/Internet-Florida-/Direct-General-The-claims-department-and-customer-service-is-very-rude-They-try-not-to-p-902930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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