- Report: #197611
Complaint Review: Direct Merchants Bank
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| Direct Merchants Bank PO Box 5241
Carol Stream, Illinois U.S.A. |
|
Direct Merchants Bank Payoff for a card was not accurate a bunch of thieves Carol Stream Illinois
*Consumer Suggestion: What did the balance consist of?
*Consumer Comment: Hmmmm
*UPDATE EX-employee responds: Read
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I was given a payoff that was supposedly good thru the end of May.(and I asked several times if it was the true amount...answer was yes...both times)
Did a phone payment that same day...for the full amount that I was given.
Asked again before we ended the conversation.
"0 balance now?"
"Yes sir...0 balance".
Today...we get a bill saying we still owe $308.00.
I called and was told that the previous payoff figure was not the actual amount owed.
Apparently I'm supposed to pay for their error.
All the info from this transaction will be forwarded to our State Attorney General...Charlie Grist----
What a bunch of thieves.
Dennis
Mulberry, Florida
U.S.A.
This report was posted on Ripoff Report on 06/22/2006 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Merchants-Bank/Carol-Stream-Illinois-60197/Direct-Merchants-Bank-Payoff-for-a-card-was-not-accurate-a-bunch-of-thieves-Carol-Stream-I-197611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
What did the balance consist of?
AUTHOR: Stile - (U.S.A.)
SUBMITTED: Tuesday, June 27, 2006
I was not late on any payments. And I never paid a lawyer for their services.
I called for a pay-off of my account. That's it.
I was given a specific amount, and that's what they were paid.
There was no cash balance involved, the card had not been used in almost 2 years.
Its funny how everyone who gets a late fee or some other fee all of the sudden has tons of money to retain an attorney at $300 an hour- yet can't seem to make a payment on time...hm......
