- Report: #1059128
Report - Rebuttal - Arbitrate
Complaint Review: Direct Processing Solutions
Direct Processing Solutions7703 N LAMAR BLVD Austin, Texas USA
Direct Processing Solutions Fraud, Contract Discrepancies, Austin Texas
*REBUTTAL Individual responds: Attempt to Rectify
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Marc Robeson misrepresented rates and contract terms. In fact, he assured me I could terminate at any time with no fees. Not so. When the rates were more than twice what he presented, I tried to get resolution both through Mr. Robeson and Pivotal Payments. I spent months paying exhorbitant fees and not getting anything changed.
I then asked to terminate and was told I was contractually obligated and would incur excessive fees to terminate. I contacted Mr. Robeson, had to threaten to hire an attorney and he got me out of the contract.
I now find that he obligated me to a contract with First Data for a swiper for 48 months. I can not get a response from him at this point. The contracts he presents to customers are not what he presents to the service providers. Totally dishonest, unethical, fraudulent practices.
This report was posted on Ripoff Report on 06/14/2013 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Processing-Solutions/Austin-Texas-78752/Direct-Processing-Solutions-Fraud-Contract-Discrepancies-Austin-Texas-1059128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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