- Report: #285905
Report - Rebuttal - Arbitrate
Complaint Review: Direct TV
Direct TVDirectTV.com Denver, Colorado U.S.A.
Direct TV platantly lied, I purposefully stated NO contract, they verbally stated there was NONE, and yet tried to charge me and ruin my credit. I had to cancel my credit card. Greenwood Village Colorado
*General Comment: Bad Consumers
*Author of original report: RIP-off has the wrong state for this complaint
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I sent them my personnal DVR and they sent me a refurbished one. When I cancelled service, a few months later, they refused to send me back my reciever ($75) after I sent them back theirs.
Because I had my own reciever, the call person stated I would not be under contract. They wrote notes falsifying notes in their computer. When they did send me a DVR, they stated because it was not new, the contract would NOT be in effect.
It took over 2 hours the first evening, and another 2 hours the following day, talking to over 15 representatives to get my service started. INCOMPETENCE!
On the back of one bill, I found months later, it stated that up to $150 could be charged if the contract was stopped. (Never thought it meant me, I was NOT under contract via several verbal assurances).
They charged me over $230.00, plus the cost of my personal reciever. I had to cancel my credit card to make sure they didn't steal the money from my account.
grand Lake, Colorado
This report was posted on Ripoff Report on 11/21/2007 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/Denver-Colorado/Direct-TV-platantly-lied-I-purposefully-stated-NO-contract-they-verbally-stated-there-wa-285905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.