- Report: #316019
Report - Rebuttal - Arbitrate
Complaint Review: Direct TV
Direct TVwww.directtv.com Greenwood Village, Colorado United States of America
Direct TV My Letter to Direct TV "Customer Service"-Horrible Customer Service Greenwood Village Colorado
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We reviewed the bill and she gave me a number to call to pay. They would not accept my credit card or take a check over the telephone. She was a fast talking rude b***h. She gave me yet another number to call to dispute the policy. I called them but they were closed for the weekend. All of these different numbers to call and none of these people know what the hell they are talking about is frustrating and a waste of time. In fact, I dreaded calling because I knew this would be the case. Your company screwed this up from the beginning and I was still willing to make it right. IF DTV dosen't want to take my credit card I don't give a s**t. I buy hundreds of thousands of dollars worth of goods and services with it each year and no one else seems to have a problem with it. Just because you have some stupid and rigid policy that you want to apply that is not my problem. You can terminate my service and kiss my a*s. I am getting digital cable. Never use my credit card again or I will file criminal charges against you company and the individuals involved and file civil litigation.
Please forward this to however the idiot is that is over your customer service department and to the President and CEO of this f***ed up company. Have a great day
Mark baton rouge, Louisiana
This report was posted on Ripoff Report on 03/08/2008 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/Greenwood-Village-Colorado-80155/Direct-TV-My-Letter-to-Direct-TV-Customer-Service-Horrible-Customer-Service-Greenwood-Vi-316019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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