- Report: #420629
Report - Rebuttal - Arbitrate
Complaint Review: Direct T.V.
Direct T.V.P.O. Box 6550 Greenwwood Village, Colorado U.S.A.
Direct T.V. Direct Tv charges $240 for cancelling after 7 years of continuous service!!! Greenwwood Village Colorado
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Well, the bill finally did arrive and was for the full cancellation fee of $240 & despite repeated attempts to have it removed, I've not gotten anywhere. I talked to another rep who said the case was escalated with the management team & they refused to remove or pro-rate the charge. This rep gave me another date for the equipment upgrade -- May of 2008 -- and that there was nothing she could do but send my original signed contract. What they sent me was a generic term & condition pamphlet without any reference to my account and no signature. So then I went online to pull e-statements to trace back when the new upgrade took place, but was not allowed to pull up any statements.
Direct TV has been horrible to deal with and I will tell everyone I come into contact with to be wary of doing business with them due to this experience.
This report was posted on Ripoff Report on 02/05/2009 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/Greenwwood-Village-Colorado-80155/Direct-TV-Direct-Tv-charges-240-for-cancelling-after-7-years-of-continuous-service-G-420629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.