This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I signed up for Direct TV on the Internet. I never received a contact and asked the installer when he came to my house. He said it would be sent. I was busy traveling out of the country and just assumed the terms on the Internet ad would be what I would pay. After a couple of months my credit card number changed so I looked at the bill to get the 800 number to make the change. To my surprise I was being changed more than double what I thought. I called and was told that 90 days was up and I can no longer get the discount. They said someone would call within seven days to discuss the problem with me. I thought seven days was a long time to leave an unhappy customer hanging and was not surprised that I never received a call. I called again and was given a total run around. I talked to three people and none knew the meaning of customer service. It is all on the customer. Direct TV takes no responsibility nor any action to satisfy a customer. Their business model is designed to make it difficult to apply for the rebates and they will do nothing to help. This weekend I am having cable installed and I am throwing the dish in the street. I have dared them to try to collect an early termination penalty. They are all bad but Direct TV is the worse.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.