• Report: #1037755

Complaint Review: Direct TV

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, March 25, 2013
  • Updated: Mon, March 25, 2013

  • Reported By: Juanita — Mercedes Texas
Direct TV
2230 E. Imperial Hwy. Internet United States of America

Direct TV False information - overcharges Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

In Nov. 2012, I applied for and was offered a $29.99 cable service package from Direct TV after I phoned a number on my ATT landline bill.  In Dec. a technician installed a dish and a black box and established cable service to my HD Sony Bravia 40" TV set.    The bill for December 2012 was for $42.00; I complainted to Direct TV but their representatives refused to discuss the billing issue and the fact that I had applied and promised the 29.99 package.

I then filed with the BBB.  The company replaced the initial box with a smaller box - the picture was very bad and some channels were removed.  I refused the company's solution because I no longer had HD when my Sony is an HD receiver!    I then returned the cable cards and requested that the company removed their black boxes from my property.

I was shocked when I restored my regular TV antenna to find that my TV is no longer HD.  I believe that the Direct TV equipment damaged my set.

I found out that no matter what package the consumer requests, Direct TV will install a box called a "Genie" and overcharge customers.  Their representative outright lied to me and the package that was offered was not the one that I was billed for; the company refuses to negotiate with regular customers and they are a multi-billion company because they overcharge customers as was my case. 

I do not know how to restore the HD in my Sony HD TV.

This report was posted on Ripoff Report on 03/25/2013 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/internet/Direct-TV-False-information-overcharges-Internet-1037755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Direct TV

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory