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Report: #536402

Complaint Review: Direct TV - Internet

  • Submitted:
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  • Reported By: Johnny — Jefferson Texas United States of America
  • Author Not Confirmed What's this?
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  • Direct TV Internet United States of America

Direct TV Rudilyn J. - 100240910 Cancellation Fees, A common Thread, Beware! Internet

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A common story with DirecTV, probably with other satellite providers as well so be careful.  You do not need to sign anything with this company to be obligated in a contract!  As with others I have read about concerning DirecTV, accepting anything from DirecTV obligates you to some extended time frame or you will pay when and if you decide to cancel service.  It does not matter how long you have been a customer, accept some kind of up grade in service and you will be locked in to a one or two year contract!  My daughter was a customer for 6 years and also paid $6.00 per month for a maintenance contract.  Her satellite boxes quit working.  She asked for new ones.  "I'm sorry miss but the boxes you have are obsolete, we will need to send you upgraded boxes."  Sounded OK to my daughter and she needed the boxes to have her satellite service.  She changed services a year later and was charged $76.00 for cancel of contract.  A contract she didn't even know she had!  There is no customer satisfaction with DirecTV, so be carefull.

This report was posted on Ripoff Report on 12/09/2009 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/internet/direct-tv-rudilyn-j-100240910-cancellation-fees-a-common-thread-beware-internet-536402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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