- Report: #895378
Report - Rebuttal - Arbitrate
Complaint Review: Direct TV
Direct TVInternet United States of America
Direct TV directv.com told me I would receive pre-record dvr progams on 3 Tvs -later(2 days after instalaion ) Told need $ 400 more equip. to do that. Internet
*Author of original report: direct tv ok after all
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Sales man said O.K. ,can do. Asked if I had Hd TV. ,answer no HD tvs in house . Told no Problem, can upgrade later. Instalation day, Installer tells me yes ,you can record on 1 TV whatch on all 3 TVs. He then installs equip that will not do that.
Shows me 1 Tv that is working fine tells me that all 3 tvs can replay pre-record ings back.I sign contact, next after installation i find that I can only play bach shows on 1 TV.
Call custermer service told I had to buy 3 new HD Tvs plus $400 of equip.After only 3 days of service want $400 to cancel contact that was not what ordered and I did not get servive I was promised. At least 3 different people lied to me just to get me to sign the contact.
This report was posted on Ripoff Report on 06/10/2012 12:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-TV/internet/Direct-TV-directvcom-told-me-I-would-receive-pre-record-dvr-progams-on-3-Tvs-later2-day-895378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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