• Report: #617188

Complaint Review: Direct To Home Appliances LLC

  • Submitted: Thu, June 24, 2010
  • Updated: Sat, December 11, 2010

  • Reported By: Mary W — Centerville Massachusetts United States of America
Direct To Home Appliances LLC
767 Bryant St. Suite 201, San Francisco, CA 94107 Internet United States of America

Direct To Home Appliances LLC Choose Outdoor Kitchens CROOKS, Internet

*Consumer Suggestion: You are a victim of Internet Fraud...

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WE PUCHASED AN OUTDOOR KITCHEN FROM THESE FOLK, FOR OUR CHURCH RETREAT SITE, SO WE COULD OFFER BBQ TO THE SUMMER CAMP KIDS. WE SENT THEM A CHURCH CHECK FOR ALMOST $5,000. THAT WAS OVER 3 MONTHS AGO . WE KEEP GETTING PUT OFF WHEN WE CALL AND TRY TO GET SOME INFORMATION. THEY KEEP SAYING THERE HAS BEEN AN UNEXPECTED DELAY AND A MANAGER WILL CALL YOU. WELL YOU GUESSED IT NO ONE EVER CALLS BACK, AND EACH TIME YOU CALL YOU TALK TO A DIFFERENT PERSON, SO YOU JUST GO ROUND AND ROUND. WE HAVE ASKED FOR OUR MONEY BACK, BUT HAVE NOT HEARD IF THEY WILL OR WILL NOT EVENTUALLY SEND OUT MONEY BACK. I ONLY WISH I HAD NOT TRUSTED THEM, AND CHECKED THEM OUT ON THE BBB OR SOME OTHER SITE. NOW WE ARE OUT OUR FUND RAISED MONEY AND HAVEN'T GOT A OUTDOOR KITCHEN. I HAVE REPORTED THEM TO THE BBB AND THE FTC, I DON'T KNOW IF WE CAN AFFORD A LAWYER. ITS JUST SO SO WRONG FOR PEOPLE TO TAKE OTHER PEOPLES MONEY THAT WAY.


 


This report was posted on Ripoff Report on 06/24/2010 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-To-Home-Appliances-LLC/internet/Direct-To-Home-Appliances-LLC-Choose-Outdoor-Kitchens-CROOKS-Internet-617188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

You are a victim of Internet Fraud...

AUTHOR: Choosedirectsucks - (United States of America)

You are another victim of Stephen Barbarich, Owner of Choosedirect.com, aka Direct to Home Appliances. He has a pattern of this activity for nearly 2 years and has yet to be prosecuted. The Better Business Bureau has over 230 cases filed against this company, many which are for non-delivery and receipt of damaged goods.


1. Federal Trade Commission for Internet Fraud, Non-delivery, refund issues, civil matters:
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
2. Better Business Bureau - all matters concerning the company and its associated staff. Specifically search for Choosehottubsdirect.com and in your report mention the affiliation to directtohomeappliances.com:
https://odr.bbb.org/odrweb/public/getstarted.aspx
3. The California State Attorney General's Office (even if you are out of state)... All civil matters involving internet fraud, non-delivery,
refund issues, civil matters, etc.: http://ag.ca.gov/contact/complaint_form.php?cmplt=CL
4. San Francisco District Attorney's Office - for Criminal complaints concerning Internet Fraud, non-delivery, wrong product, refund issues. ask for Ethel - 415-551-9526 6. Your local District Attorney's Office, specifically the consumer affairs section 7. In the case of non-delivery and refusal of refund, you may even consider filing a report with your local law enforcement agencies as a victim of Internet Crime.

The time you spend contacting these agencies will benefit your case as
well as other potential consumers.

You might also consider sharing your experiences on:
1. www.ripoffreport.com
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3. (((Redacted)))

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