- Report: #624862
Report - Rebuttal - Arbitrate
Complaint Review: Direct capital software
Direct capital softwarehttp://www.directcapitalsoftware.com/ Internet United States of America
Direct capital software Direct Capital Sales usless software , Internet
*UPDATE Employee: Great Package! Great Software!
*Author of original report: Problem has been solved
*Author of original report: Direct Capital Software/ Direct Software
beware of Direct Capital Software/ Direct Software. The owener is a scammer. The software that he sells is useless: it does not print withing the page correctly, and when typing most of the time you can't even see what you are typing. Additionally, the forms that come with the software are either cheap letters in note pad, or documents that he got from excel (documents that you can download your self freely from excel). I don't know if he is including excel forms legaly with his product or Microsoft simply doesn't know that he( the owner of the company) is actually doing this. When I called him he said he had a money back guarantee, but I have been asking for my money back since the time I bought his product and so far I still have not gotten anything.
Here are a couple of my email correspondance with him. I have deleted my email and changed my name for privacy purpose.
On Fri, Feb 5, 2010 at 4:09 PM, Joe <xxxxxx> wrote:
I have asked you for a refund a lot of times already...
You have a money back guarantee. I talked to you on the phone about it.
I have already deleted your loan modification software from my computer. As I told you before, it did not print correctly, and I don't use it for my purpose
refund that money as soon as posible...I will be calling you regarding this
From: Direct Software <firstname.lastname@example.org>
To: Joe <xxxxx>
Sent: Fri, February 5, 2010 7:57:15 PM
Subject: Re: LOAN MOD SOFTWARE PURCHASE
The printing issue is pc specific, it can be fixed by converting the saved forms into a pdf file, its an easy fix sir.
Re: LOAN MOD SOFTWARE PURCHASE
All programs I have bought in the past do not require me to be converting files to pdf for printing correctly...your program should do this professionally. Besides that is not the only issue with your program: many times when I inputted information in the program I could not see what was being typed in the windows that opened, only after closing the windows the information would appear. I don't have time to be working on your program to do the things is supposed to do right. And there are other issues that I will not go over here with your product.
You have a money back Guarrantee
This report was posted on Ripoff Report on 07/19/2010 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-capital-software/internet/Direct-capital-software-Direct-Capital-Sales-usless-software-Internet-624862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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