• Report: #624862

Complaint Review: Direct capital software

  • Submitted: Mon, July 19, 2010
  • Updated: Tue, March 29, 2011

  • Reported By: Joe — Illinois United States of America
Direct capital software
http://www.directcapitalsoftware.com/ Internet United States of America

Direct capital software Direct Capital Sales usless software , Internet

*UPDATE Employee: Great Package! Great Software!

*Author of original report: Problem has been solved

*Author of original report: Direct Capital Software/ Direct Software

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

beware of Direct Capital Software/ Direct Software. The owener is a scammer. The software that he sells is useless: it does not print withing the page correctly, and when typing most of the time you can't even see what you are typing. Additionally, the forms that come with the software are either cheap letters in note pad, or documents that he got from excel (documents that you can download your self freely from excel). I don't know if he is including excel forms legaly with his product or Microsoft simply doesn't know that he( the owner of the company) is actually doing this. When I called him he said he had a money back guarantee, but I have been asking for my money back since the time I bought his product and so far I still have not gotten anything.


Here are a couple of my email correspondance with him. I have deleted my email and changed my name for privacy purpose.


On Fri, Feb 5, 2010 at 4:09 PM, Joe <xxxxxx> wrote:


I have asked you for a refund a lot of times already...





 

You have a money back guarantee. I talked to you on the phone about it.

 

I have already deleted your loan modification software from my computer. As I told you before, it did not print correctly, and I don't use it for my purpose

 

refund that money as soon as posible...I will be calling you regarding this

 

From: Direct Software <directsoftwareservice@gmail.com>
To: Joe <xxxxx>
Sent: Fri, February 5, 2010 7:57:15 PM
Subject: Re: LOAN MOD SOFTWARE PURCHASE

The printing issue is pc specific, it can be fixed by converting the saved forms into a pdf file, its an easy fix sir.

Full View

Re: LOAN MOD SOFTWARE PURCHASE












From:

Joe <xxxxxx> 
Add to Contacts
To: Direct Software <directsoftwareservice@gmail.com>







All programs I have bought in the past do not require me to be converting files to pdf for printing correctly...your program should do this professionally. Besides that is not the only issue with your program: many times when I inputted information in the program I could not see what was being typed in the windows that opened, only after closing the windows the information would appear. I don't have time to be working on your program to do the things is supposed to do right. And there are other issues that I will not go over here with your product.


 

You have a money back Guarrantee

 

Thank you,

This report was posted on Ripoff Report on 07/19/2010 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-capital-software/internet/Direct-capital-software-Direct-Capital-Sales-usless-software-Internet-624862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Direct capital software

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Great Package! Great Software!

AUTHOR: Direct Software - ()

This is a great software package with many bonuses.


If you are not satisfied with your purchase, please email the company and the staff

will work with you to solve the problem.


We sorry that this may have happened on your system, though it might have been your own computer

or PC that was having issues. Other customers are delighted with the software package.

Again, it may have been your own computer. Some people run many software

programs at the same time with other programs in the background and this may have

caused some issues. I advise you re-install the software or please contact the free

tech support provided 100% free.


Please consider, that free tech support is provided.


Thank you for concerns, the company staff is here to help you.


Thank you.

Respond to this report!
What's this?

#2 Author of original report

Problem has been solved

AUTHOR: leo - (United States of America)

Although the software itself did not work as it should have ( and I deleted it from my computer as a result), some of the forms, contracts, and information provided is useful. Therefore, although I never got my money back, I feel is fair to retract this complaint (at least in part) since I intent to use some of the material provided.
Respond to this report!
What's this?

#3 Author of original report

Direct Capital Software/ Direct Software

AUTHOR: leo - (United States of America)

beware of Direct Capital Software/ Direct Software. The owener is a scammer. The software that he sells is useless: it does not print withing the page correctly, and when typing most of the time you can't even see what you are typing. Additionally, the forms that come with the software are either cheap letters in note pad, or documents that he got from excel (documents that you can download your self freely from excel). I don't know if he is including excel forms legaly with his product or Microsoft simply doesn't know that he( the owner of the company) is actually doing this. When I called him he said he had a money back guarantee, but I have been asking for my money back since the time I bought his product and so far I still have not gotten anything. I hear he is now targeting consumers for car loan modifications (see report here: Hhttp://www.loansafe.org/car-loan-modification-scame). Here are a couple of my email correspondance with him. I have deleted my email and changed my name for privacy purpose.

On Fri, Feb 5, 2010 at 4:09 PM, Joe <xxxxxx> wrote: I have asked you for a refund a lot of times already...   You have a money back guarantee. I talked to you on the phone about it.   I have already deleted your loan modification software from my computer. As I told you before, it did not print correctly, and I don't use it for my purpose   refund that money as soon as posible...I will be calling you regarding this  

From: Direct Software < directsoftwareservice@gmail.com > To:  Joe <xxxxx> Sent: Fri, February 5, 2010 7:57:15 PM Subject: Re: LOAN MOD SOFTWARE PURCHASE The printing issue is pc specific, it can be fixed by converting the saved forms into a pdf file, its an easy fix sir. Full View Re: LOAN MOD SOFTWARE PURCHASE

From: Joe <xxxxxx>   Add to Contacts To: Direct Software <directsoftwareservice@gmail.com> All programs I have bought in the past do not require me to be converting files to pdf for printing correctly...your program should do this professionally. Besides that is not the only issue with your program: many times when I inputted information in the program I could not see what was being typed in the windows that opened, only after closing the windows the information would appear. I don't have time to be working on your program to do the things is supposed to do right. And there are other issues that I will not go over here with your product.   You have a money back Guarrantee   Thank you,

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X