Well, we listened to the sales, infomercial pitch many times on TV before we, like so many others, found ourselves being sucked in. Even though we couldn't really afford to do this. They made it seem like "a dream come true place to be going to for our consumer needs". A place that would solve all your financial problems when buying goods. Next thing, we recieved a visitor's pass to visit their "nearly empty" showroom in Eatontown, New Jersey in March, of 2005. The guy was friendly and a very fast, convincing talker as he took us and anothers on this counter-clockwise tour from room to room, as he explained in detail all that was rosey and wonderful about becoming a member. "Not telling anyone the price" until the hard sales pitch at the very end. (**A whopping $4,500.00**) Papers then were issued for signing and they processed them very quickly on the spot.
"We didn't know what hit us!" We found ourselves saying in awe, on the way home... Wow! What exactly happened?!!! What do you think we just did? We expressed deep concern. Then the worrying started and we wrote to the people online via e-mail to cancel us. Then, after getting no responses, we wrote again with no response. Next thing that happened, which was unrelated to this, my husband was fired from his longtime job of 20+ years. This made all matters way worse! Here we have a mortgage, all other bills to tend with and still no response from DirectBuy. We then recieved a phone call from, it sounded like a little grandmother type voice asking us why we didn't make a payment to them. She went on to state that DirectBuy moves swiftly and they want their money upfront and don't like to wait. They want it fast, so they went and sold our membership fee to a BETA Finance Company, P.O.Box 6000, Crown Point, Indiana, 46308-6000, which later I read about this finance company being part of DirectBuy anyway!
So, what in the heck do we do now?!!! We have to sell our house and move soon and can't afford all this payment to this company that won't even contact or respond to us, other than asking for money. It's all disappointing and we need help, Pleease!!!
Ocean Gate, New Jersey