• Report: #437414

Complaint Review: DirectBuy

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  • Submitted: Wed, March 25, 2009
  • Updated: Thu, August 29, 2013

  • Reported By:tempe Arizona
DirectBuy
2000 West University Dr Tempe, Arizona United States of America

DirectBuy Of Phoenix East/Tempe Extremely Dishonest owners, Cannot be trusted! Tempe Arizona

*Author of original report: Read how the thief tried to react to this report

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I worked for DirectBuy for 8 years (and still do) and find that this company has helped far more people than it has hurt. However, it all depends on the owners of the franchise. Owners Michael Ricketts and Karen Hansen run their business with absolutely no business ethics are moral values.

They do not pay their bills in a timely manner which makes me question whether or not their members are getting their orders in a timely manner. They treat their employees with complete disrespect. Michael Ricketts and my company parted ways and it has been over a month now and he is still refusing to pay my last invoice.

He proclaims that he is not signing enough members which is why he is having money issues. He then places blame on the finance company. Again this leads me to wonder about the member orders and whether or not they are being ordered in a timely manner.

I would strongly suggest that you do not trust these owners and would recommend you move your business to the DirectBuy in NW Phoenix. DirectBuy is a great concept and WILL save you a ton of money. I just wouldnt suggest you trust these owners because your money isn't safe with dishonest people!

If you are a member make sure they are placing your order the day that you put it in and not 10 days out. If they cannot ensure this then I would contact corporate regarding this matter. Do not let these owners scam you as they have me!

Anonymous tempe, Arizona
U.S.A.


This report was posted on Ripoff Report on 03/25/2009 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/DirectBuy/Tempe-Arizona-85281/DirectBuy-Of-Phoenix-EastTempe-Extremely-Dishonest-owners-Cannot-be-trusted-Tempe-Arizo-437414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Read how the thief tried to react to this report

AUTHOR: Anonymous - (U.S.A.)

So just to further demonstrate how desperate these owners are, they attempted to call the owners that I work for now and force him to make me retract the report I wrote prior. He even tried to threaten me by saying he will involve corporate and their lawyers. All of this because Michael Ricketts cannot aford to pay his bills. My suggestion is to man up and pay your bills. To all members and future members. Do not take the word of these owners. As members you have rights. Make sure that when you place an order you follow up the next day to make sure the order has been placed. Obtain written verification of this. For all the potential members. These owners will take your money and run. Please save yourself the fustration and only do business with the Phoenix NW owners. As I have mentioned before you will be extremely satisfied with your membership. You will save a TON of money. But you will be burned by Michael Ricketts and Karen Hansen. They are dishonest people who pray on those of us that still have morals and ethics.
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