- Report: #455870
Report - Rebuttal - Arbitrate
Complaint Review: DirectBuy
DirectBuy3320 Noble Pond Road, Suite 104 Woodbridge, Virginia United States of America
DirectBuy Misreresentation of capabilities & high pressure tactics Woodbridge Virginia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Based on DB's representatives statements. I agreed to sign up for a one-year trial membership at a cost of $1,800 and would extend it to a 3-year term if all that DB representations proved true.
After signing DB's agreement, my wife and I began following DB representatives' directions for obtaining the "free" estimates for installation and materials. The first snag was a demand from the installer for $150 to provide the free estimate. The second problem was that DB, without an outside dealer, could obtain the flooring that my wife had told DB she wanted - We learned that DB had no arrangement to directly purchase Formica Brand flooring. Using DB's outside contractor, DB was able to procure the flooring but at a greater price than I later found that I could. During our contact with DB and its representatives we identified several more misrepresentations. Tour representative's made untrue claims as to what DB can purchase directly from any manufacturer at a substantial saving. Next, I learned that free estimates aren't always free. Then I learned that DB does not sell cordless, electric razors as represented at the initial membership meeting.
All-in-all, DB made several misrepresentations as to the benefits of membership Since DB was not forthright in its representations, and since I have been unable to get DB representatives to fulfill their claims as to the advantages of DB membship, I am asking that Direct Buy refund my Membership Fee of $1,800. Since this operaion appears to be a sham, I will bne surprised to see any money returned.
Charles Locust Grove, Virginia
This report was posted on Ripoff Report on 05/27/2009 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/DirectBuy/Woodbridge-Virginia-22193/DirectBuy-Misreresentation-of-capabilities-high-pressure-tactics-Woodbridge-Virginia-455870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.