- Report: #967252
Report - Rebuttal - Arbitrate
Complaint Review: Directstar TV
Directstar TVInternet United States of America
Directstar TV Rip Off, Internet
The installer arrived at the alloted time with wrong box ( SD reciever ) He said he would have to take it back and rescheduled an appt . The next day another guy came again with the wrong box ( HD receiver ) no DVR ! Out of frustration I told to just install it so I could watch my damn TV ! ATT install an Internet cconnection and the router . Their service is terrible , at certain times of the day I can't even send an e mail, it is so slow that it sometimes freezes up for 5 minutes !
The topper is several days later I get a bill from ATT for 21.28 , Which is in the ballpark but the next day I get a bill from DirectV for $ 45.26 . In my book 21.95 + 45.26 = $67.54 . I was quoted $ 44.95 . I called DirecTV customer service and after 45 min w/robots and operators in 3rd world countries I was sent to the High Executioner . He told me in no uncertain terms that there was no such offer for $ 44.95 and I was delusional and completely out of my mind ! Out of the goodness of his heart he offered me a one time rebate of $20. I said that was baloney and slammed the phone. I have tried reaching DirectStar but you are given a number that takes you back to DirecTV . Tomorrow I intend to cancel my service , period! I know thats going to be a 3 ring circus but at this point I don't give a flying #$@!&$.
This report was posted on Ripoff Report on 11/10/2012 01:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Directstar-TV/internet/Directstar-TV-Rip-Off-Internet-967252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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