- Report: #900430
Report - Rebuttal - Arbitrate
Complaint Review: Directtv
Directtv2230E. Imperial Hwy El Segundo, California United States of America
Directtv Package price - Bait & Switch El Segundo, California
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Its necessary to activate rebates prior to installation to credit from initial invoice. When I did so the rebates were significantly less than promised. I called and was told that a lower package, Entertainment, was mistakenly recorded for activation. Details were worked out to be able to deal with applying the correct package and rebates at origionally scheduled installation date. Suspicious of the multitude of errors and ever increasing price bumps - I had them double check for the actual billing amount for the first year. Sure enough, they attempted to bump another $5 for the mistaken package difference in price.
I spoke with a manager insisting that the price for the Choice package I was quoted, and accepted, by thier manager was binding - I was not accepting this blantent bait and switch to again raise the cost. They keep insisting that the price is the price. I insist that that I want the price quoted.
This report was posted on Ripoff Report on 06/20/2012 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Directtv/El-Segundo-California-90245/Directtv-Package-price-Bait-Switch-El-Segundo-California-900430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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