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  • Report: #1025226

Complaint Review: Directv

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  • Submitted: Thu, March 07, 2013
  • Updated: Thu, March 07, 2013

  • Reported By: Mindy — Brooksville Florida United States of America
Directv
PO Box 6550 Greenwood Village, Colorado United States of America

Directv Funds debited from my bank account without permission Greenwood Village, Colorado

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In February I moved to a new rental property. I had had Directv for a few years but the new landlord refused to allow them on the property so I had to have the service disconnected. They were suppose to send boxes to ship the receivers back and a final bill. Neither happened. I called after 2 weeks and was told that they had sent the boxes and bill to the wrong address. They were supposed to send the new bill and reship the boxes and I would have them in 3- days. Today (3/7/13) is the seventh day and still no bill or boxes. They did, however, drain my bank accounts. I am 62 and living in an area that is having a could snap. The money they took was to fill the LP gas tank so that I could have heat. I have been on the phone with a few customer service centers and have been told that there is no telephone to the corporate office in nwood Village, CO. and that there is nothing they can do to refund the money that was taken from my account.

Is there anyone who can help me before I freeze to death?

This report was posted on Ripoff Report on 03/07/2013 04:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Directv/Greenwood-Village-Colorado-80155/Directv-Funds-debited-from-my-bank-account-without-permission-Greenwood-Village-Colorado-1025226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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