- Report: #821706
Report - Rebuttal - Arbitrate
Complaint Review: Directv
DirectvP.O. Box 6550 Greenwood Village. Co 80155 Internet United States of America
Directv Went into our checking account for fradulent fees Internet, Internet
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I called Directv on 1/12/12 to ask them when we would receive the $243.91 credit back into our checking account. Note that included in this amount was a credit balance that was due us before was added into this balance due. The representative told me that it would take 30 days to receive this credit back into our checking account. I then told her that it was not fair that we had to wait this long for our money because they want their money on time so why should we have to wait this long? She then stated that generally they have to see if any other charges from perhaps pay per view were charged on the receivers etc. but that we had no charges so I then asked why we would still have to wait that long. She could not give me a legitimate answer, (Rebecca, ID#0045497). I expressed my anger to her saying that I would never ever use Directv again.
So please do not use Directv they are not fair when they owe you money when you discontinue your service with them.
This report was posted on Ripoff Report on 01/12/2012 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Directv/internet/Directv-Went-into-our-checking-account-for-fradulent-fees-Internet-Internet-821706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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