- Report: #412336
Report - Rebuttal - Arbitrate
Complaint Review: Directv
Directvdirectv.com Nationwide U.S.A.
Directv Directv, deceptive and unethical practices! Online internet
*Author of original report: Directv, highway robbery!
*Consumer Suggestion: your fault for not reading contract
*Consumer Comment: where's the "thievery"?
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First things first. I got directv in july of 2008 and was happy with their services. Now, I am moving to college, where DTV isn't allowed, so i called to cancel my services. There was an early termination fee as per the customer agreement of 20/month of no service which i already knew of because I read the contract.
But, here's the kicker, if you fail the credit check where a deposit is required, in my case, $200.00, they had said to me, contrary to their own agreement, that they basicly have the right to steal my deposit and charge me a cancelation fee at the same time. This is extortion if i've ever seen it!! The early termination fee is understandable, but not the thievery of my initial deposit to them!!! Has anyone else had the same thing happen to them? If so, how can i persue an amicable resolution? I don't want to take them to arbitration, but I will if I must. Oh, and the whole deposit thing can be found on section 7(B) of their customer agreement, which they refuse to follow.
This report was posted on Ripoff Report on 01/15/2009 09:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Directv/nationwide/Directv-Directv-deceptive-and-unethical-practices-Online-internet-412336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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