- Report: #207753
Report - Rebuttal - Arbitrate
Complaint Review: Direcway - Hughes Network
Direcway - Hughes NetworkGermantown, Maryland U.S.A.
Direcway - Hughesdirecway - Hughes Network Ripoff lied stole equipment cost me 2 weeks work Germantown Maryland
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I reinstalled my old modem and it would not work, After spending a few more hours on the phone, I was told that my old modem was not elligable for new accounts, and my account was closed when upgrading. A few more hours on the phone and they were no help.
I canceled my service and was billed $350 to terminate my contract ( I wasn't in a contract) I returned my modem, 4 months later, After not receieving my refund, I was told that my RMA should not have been issued, my modem was recieved but was discarded, and they were "sorry",NO MONEY, NO MODEM. Well then I got disconnect and they will not return my calls or emails.
I do hear from there bill collection agency a few times a week as the call wanting $65 for my last months dis-service. PS Use something that works=dial-up.
Union, West Virginia
This report was posted on Ripoff Report on 08/24/2006 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direcway-Hughes-Network/Germantown-Maryland/Direcway-Hughesdirecway-Hughes-Network-Ripoff-lied-stole-equipment-cost-me-2-weeks-wor-207753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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