• Report: #174189

Complaint Review: Direcway

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, January 31, 2006
  • Updated: Tue, January 31, 2006

  • Reported By:Ardmore Oklahoma
Direcway
11717 Exploration Ln Gaithersburg, Maryland U.S.A.

Direcway false advertising ripoff Gaithersburg Maryland

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

A word of warning to anyone thinking of getting satellite internet with Direcway. They tell you that you'll be able to surf 50x faster than dial-up but it's not true. This service is no faster than dial-up. The equipment is expensive, independable, web pages do not come up.

You'll waste so much time calling customer service only to have them tell you it's your computer that's the problem. To send forwards in my Yahoo email, I have to click twice on the addresses before I can put them in. This is actually slower than if I was still on dial-up for $9.95 per month.

Now I'm paying 5x more for them to tell me that Yahoo is the problem. Half the time web pages will not come up. I never had this problem with dial-up. The connection keeps going off and on and when you complain to customer service they tell you that it's because of the weather. Well I'll tell you it still happens with me even when the sun is shining.

You'll end up calling customer service at least once a week to get them to fix it so the web pages will come up. They don't tell you any of this before you sign up. I paid for a product and didn't get what I paid for.

Kathy
Ardmore, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 01/31/2006 10:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direcway/Gaithersburg-Maryland-20879/Direcway-false-advertising-ripoff-Gaithersburg-Maryland-174189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Direcway

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory