- Report: #752289
Report - Rebuttal - Arbitrate
Complaint Review: Discount Auto Glass & Tire
Discount Auto Glass & Tire1340 N Mosley Wichita, Kansas United States of America
Discount Auto Glass & Tire North Star Auto Glass Unacceptable workmanship, deceptive repair and business practices, and dishonesty Wichita, Kansas
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The shop broke most of the plastic clips that fasten the cowling assembly to the vehicle body. This was not apparent until the vehicle was driven at highway speed causing the cowling assembly to nearly depart the vehicle. The top metal trim was installed such that the rubber lip seal along its bottom edge did not contact the surface of the windshield. This will allow rain to enter the space beneath the trim leading to hidden corrosion and eventual leakage and serious structural damage.
I returned the vehicle to the shop and confronted them with this information. They took the vehicle back inside, out of my view, instead of making the necessary repairs, replacing the parts they broke, and installing the top trim properly, they used windshield adhesive/sealant to glue the cowling to the vehicle body. They made no attempt to repair the top trim. They lied to me about all this, and concealed the fact that they had broken numerous plastic fasteners.
This report was posted on Ripoff Report on 07/13/2011 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Auto-Glass-Tire/Wichita-Kansas-67214/Discount-Auto-Glass-Tire-North-Star-Auto-Glass-Unacceptable-workmanship-deceptive-repai-752289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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