- Report: #523711
Report - Rebuttal - Arbitrate
Complaint Review: Discount Book Sale - Smart Savings Center
Discount Book Sale - Smart Savings CenterBoca Raton, Florida United States of America
Discount Book Sale - Smart Savings Center Discount Book Sales Internet scam Boca Raton, Florida
It is too bad that I did not check the name of this company before I ordered the nicely discounted book on the internet. I did receive a good book quickly at a good price. That is all I wanted. I had not intention of becoming a member of any discount club. Somehow these crooks convinced Discover Card that I did.
Fortunately I checked my Discover Card bill in time to see a mysterious charge of $19.95 a day after the charge for the book I ordered. I called the number given and got someone (probably in Nevis) reading from a script in answer to my questions. She was difficult to understand but did inform me that she would cancel my membership but could not refund the $19.95 because I did not cancel in a timely fashion. I finally hung up on her and contacted Discover Card.
The card company promptly credited my account while they investigated. Then I found another $19.95 charge. This time it was from Discount Book Sales. I e-mailed Discover Card again and they credited my account pending investigation.
I thought how lucky I was to have taken care of it. Wrong. Now Discover Card has reposted the charges claiming the company acknowledged having a "receipt" from me. I have no such copy of any receipt.
I have asked Discover Card if my only recourse is to cancel my card. So far they have not answered that question.
I have also now e-mailed the Florida Attorney General with my complaint, hoping that it will help someone else it not me.
Of course I have spent far more time than it is worth to defeat the bogus $40 charges made so far. I just hope that is the end of it.
Please e-mail everyone you know to alert them to this fraudulent company, whoever they are.
This report was posted on Ripoff Report on 11/14/2009 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Book-Sale-Smart-Savings-Center/Boca-Raton-Florida-33481/Discount-Book-Sale-Smart-Savings-Center-Discount-Book-Sales-Internet-scam-Boca-Raton-F-523711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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