• Report: #1028176

Complaint Review: Discount Chairs

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  • Submitted: Wed, March 13, 2013
  • Updated: Wed, May 01, 2013

  • Reported By: Traci — San Angelo Texas United States of America
Discount Chairs
5632 Van Nuys Blvd # 356 Van Nuys, California United States of America

Discount Chairs Larry Hoffman SCAM ARTIST! Took my money, never shipped tables/chairs, gave bogus shipping numbers, wont answer calls or emails Van Nuys, California

*Author of original report: Misrepresentaion by seller, Again.

*REBUTTAL Owner of company: CUSTOMER RECEIVED ALL CHAIRS AND REFUND

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I ordered 2000 chairs and 25 round tables on February 4, 2013.  My check for 6500.00 cleared my bank on Feb 11, 2013.  I was told when I ordered these items that they were in stock and that there would be no issue having them delivered before the end of the month.  I called several times the later part of February to ask for a shipping or tracking number. I left several messages.  Once I got in touch with Larry he stated that he would call back with the shipping info -which he NEVER did.  Over the next few weeks, I have called and left numerous messages and I get no reply.  On March 8th, I called from a different phone number and finally got Larry to answer - he gave me shipping info but when i tracked the shipment it was for an order going to TN not TEXAS!  Was told by Larry that it was going to be re-rerouted and that I would receive the full order by the following Thursday and that he would call the next day with tracking info - I never heard from him. I called numerous times over the next few days but no answer! I called the 818-981-3434 number after hours on the 13th and got in touch with him - he gave me a tracking number and stated that my tables and chairs would be here by this Friday - When I checked the tracking number, it was an invalid number andf when I contacted the shipping company they said that they had not picked up any shipments coming to my location. All recent attempts to contact Larry have been unsuccessful.

This report was posted on Ripoff Report on 03/13/2013 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Chairs/Van-Nuys-California-91401/Discount-Chairs-Larry-Hoffman-SCAM-ARTIST-Took-my-money-never-shipped-tableschairs-gav-1028176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Misrepresentaion by seller, Again.

AUTHOR: Traci Fox - ()

The seller, Larry Hoffman's rebuttal is incorrect.  Yes, the 2000 chairs was incorrect on my part - it was a misprint which I had not noticed at the time I wrote the complaint.  However... His rebuttal states that as of March 13th that I had received 204 chairs and 20 tables - here are the Facts!  I received 180 chairs on March 22, 2013; I received 20 tables on April 17th and I received 24 chairs on April 24th.  SO as of March 13, I had not received any of the items I had ordered on February 4, 2013.  I have all tracking numbers thru Custom Companies to prove all delivery dates of the above items.  31172030, 31171962 and 31172056 should you need any verification. 

Larry Hoffman stated that as of the date I had filed the original report that I had already received the 180 chairs - that is not so.  The date of my original complaint was on 3/13/2013 at 1:43:27, I did not receive ANY chairs until 3/22/2013. HE also states that he mailed a check for the remaining tables and cost I was out on rentals, as of today I still have not received a check from him! 

I want consumers to be aware of the deception of this man.  Unless you have time for lies, excuses and ALOT of headaches, DO NOT order from this man or any of his companies.  It took me nearly 3 full months to get the items I ordered.  I was continually lied to, given bogus shipping numbers, told items had shipped when they infact had not and I have the emails, voice messages and call recording to back up any and ALL of my statements in regards to dealing with Larry. Check the facts!

And remember, this is on an order that clearly states on the invoice that ALL items were in stock - and it took nearly 3 months to get most of what I ordered. Still waiting to see if I receive that refund for the remaining items.

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#2 REBUTTAL Owner of company

CUSTOMER RECEIVED ALL CHAIRS AND REFUND

AUTHOR: Ctd - ()

CUSTOMER ORDERED 200 CHAIRS NOT 2000 CHAIRS AND 25 TABLES. AS OF MARCH 13, 13 CUSTOMER HAS RECEIVED 204 CHAIRS AND 20 TABLES PLUS RENTAL FEES AND AND REFUND FOR 5 MISSING TABLES WAS SENT TODAY.

THE DATE THIS COMPLAINT WAS FILED THE CUSTOMER HAD RECEIVED 180 CHAIRS SO NOT SURE WHY THE NUMBER 2000 WAS MENTIONED WHICH IS NOT ACCURATE.
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