• Report: #218521

Complaint Review: Discount Garage Door Service

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  • Submitted: Tue, October 31, 2006
  • Updated: Tue, January 02, 2007

  • Reported By:Snellville Georgia
Discount Garage Door Service
3948 3rd Street, Suite 324 Jacksonville Beach, Florida U.S.A.

Discount Garage Door Service dishonest billing false diagnosis Atlanta Florida

*UPDATE EX-employee responds: here is their real physical address

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Found full page add in YP type book...said "Discount" garage door service. Showed pictures of vans, lowest prices guaranteed, Rated #1, Licensed, Bonded, Insured, etc...

Only problem was it needed new cable, as one had basically stretched/frayed. Technician in a privately owned vehicle (not van as shown in ad) said this counted as door off track, but I said no way...the door is fine and on the track. He insisted that is what they call this problem and final bill (for less than 30 minutes of time) was $392.34 (he replaced both cables). He also let his small son play in my garage while he was fixing the door (OSHA?). I feel I was overcharged by almost 50% and the "door off track" was the scam he used to add an additional $249 to the bill.

Kevin
Snellville, Georgia
U.S.A.

This report was posted on Ripoff Report on 10/31/2006 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Garage-Door-Service/Jacksonville-Beach-Florida-30039/Discount-Garage-Door-Service-dishonest-billing-false-diagnosis-Atlanta-Florida-218521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

here is their real physical address

AUTHOR: Amy - (U.S.A.)

406 13th Ave S., Jacksonville Bch, FL 32250

phone number: 904-242-2605

manager: Randol Wofford
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