Discount Global Travel They did not honor their promises on travel items. Royal Oak Michigan

We purchased a membership for $9500 on 24 Aug 2004, we were promised the lowest prices on travel. They could not offer the vacations we wanted or the lowest prices on airplane fares and other vacations, we did get a rebate to make up the price on the airplane fares we used. But we were disappointed on the results
of trying to use their services, the last straw was when our daughter used them on a trip to Hawaii, they promised them a rebate of $600 to make up for not giving them the lowest fares.

They made the trip in July of 2006, they called about the rebate,no results, we called several times about the problem, they promised to expedite the rebate in Sept. We called again several times in October and November, now no one returns our calls, we sent a certified letter, they received it.

One person that answered the phone on Nov 6, was a girl and she stated she felt they were out of business. We want a refund of our $9500 and the rebate of $600 promised to our daughter. But now no one answers the phone we get "circuits are busy" only.

Aurora
Oceanside, California
U.S.A.