• Report: #997204

Complaint Review: Discount Gold Brokers

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  • Submitted: Tue, January 15, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: Aileen — Fremont California United States of America
Discount Gold Brokers
14724 Ventura Blvd., Ste 700 Sherman Oaks, California United States of America

Discount Gold Brokers Paid in full, but not delivered Sherman Oaks, California

*Consumer Comment: It took a while but they delivered

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I trusted them because they advertised on CNBC's financial programs. 

First promised delivery within 2 weeks, then after I called. they said I was mistaken and it would be 6-8 weeks.  After 6 weeks with no delivery, I called and they told me it was 10-12 weeks.  After 12 weeks, I called to tell them I would have to take some kind of consumer action if it wasn't delivered as promised--he ranted for at least a minute about the fact that they "have been in business for 37+ years, and  there is nobody who has not received their shipment!" I told him that I had been researching online--and there were people who had not received shipment . . . ." Then he hung up on me.

Mike Berman called soon after (Jan 15) and promised to send shipment in two installments:  one next week and one the week after.  We'll see.

This report was posted on Ripoff Report on 01/15/2013 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Gold-Brokers/Sherman-Oaks-California-91403/Discount-Gold-Brokers-Paid-in-full-but-not-delivered-Sherman-Oaks-California-997204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

It took a while but they delivered

AUTHOR: dan - (United States of America)

I called Discount Gold Brokers because I found them in my search for silver purchases. I placed my order and waited for  the delivery. It seemed to take a while (6 weeks) so I called. They reminded me that the web site said allow up to 8 weeks. I insisted that I needed my order. They promptly responded with good folllow through and kept me updated. I received the shipment in a week. I ordered rounds. They checked out as legitimate silver rounds. I was pleased with the price and Seth as a broker. It did take a while, that was the primary downside, but the price and free shipping were the upside. 
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