- Report: #1051400
Report - Rebuttal - Arbitrate
Complaint Review: Discount Gold Brokers
Discount Gold Brokers14724 Ventura Blvd Sherman Oaks, California USA
Discount Gold Brokers Placed order and have been given the run around since...with no delivery. Sherman Oaks California
*Consumer Comment: Attention Discount Gold broker Customers
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My dad bought gold bullion from Discount Gold Brokers after seeing a TV advertisement on a finance television network. BAD CHOICE! It's been over 3 months with my placing several calls and always being told that "a shippment ins being processsed, we'll let you know within 10 days with your shipping information". Another 10 days and I'll call only to get another very nice girl letting me know that they are 'extrememly busy' and it 'will be another 10 days or less' as 'soon as they get their shipment processed'.
The last time I spoke with them they asked if 'we would like to store the gold FOR YOU which would be more convienent for us'. No, thank you. My dad would like to get the gold he pruchased.
Today I've tried to call many times again to the shipping department, but only get a busy tone. The company is open from 9-5 Pacific time but closed for lunch from 12-2. Odd. If youi call the sales line, it is a paid operator that answers the phones for multiple companies...
I'd like either the gold for my dad, or a refund. They've had his money now for almost 3 months with nothing sent and no communication unless it's been initiciated by ME. Bad Company. Bad Company Service. I would highly suggest that no consumer give them any bussiness.
This report was posted on Ripoff Report on 05/16/2013 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Gold-Brokers/Sherman-Oaks-California-91403/Discount-Gold-Brokers-Placed-order-and-have-been-given-the-run-around-sincewith-no-de-1051400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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