• Report: #825272

Complaint Review: Discount Gold Brokers

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  • Submitted: Thu, January 19, 2012
  • Updated: Sun, January 06, 2013

  • Reported By: John — Tucson Arizona United States of America
Discount Gold Brokers
14724 Ventura Blvd. Sherman Oaks, CA 91403 Internet United States of America

Discount Gold Brokers I paid them for gold coins. However, they did not deliver the gold coins. Internet, Internet

*REBUTTAL Individual responds: Ripped Off

*Consumer Comment: Attention Discount Gold Broker Customers

*Consumer Comment: Get mad get even try to get your money back here's how

*REBUTTAL Owner of company: COMENT OF HOW GREAT DISCOUNT GOLD BROKERS WERE. THIS WAS PROBABLY PLACED BY MIKE BERMAN WHO WOULD RATHER LIE THAN TELL THE TRUTH

*General Comment: Another testimony

*Consumer Suggestion: Stii waiting for delivery

*Consumer Comment: discount gold great co

*Consumer Comment: doubt it

*General Comment: I bought from this company

*General Comment: I bought from this company

*Author of original report: The gold coins arrived.

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This company advertised on television, offering gold bullion coins at a reasonable premium over the price of gold.  I spoke with these people, and ordered some gold coins.  I send them my check.  It is now into the second month since my check to them cleared, and I have not received the gold coins.  I have called them several times, and each time they gave me cheap excuses, for instance...

"Call  us back in a few days."

"We are waiting for delivery of the coins."

"We will do the best we can for you."

"Call the shipping department.  We are the sales department."

Etc.

This report was posted on Ripoff Report on 01/19/2012 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Gold-Brokers/internet/Discount-Gold-Brokers-I-paid-them-for-gold-coins-However-they-did-not-deliver-the-gold-825272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 8Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Ripped Off

AUTHOR: Duane - ()

Discount Gold Brokers took my order and my money Nov 5th 2013, and have not delivered my silver in nearly 4 months.  Mike used to talk and give me excuses.  Now they no longer answer the phone.

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#2 Consumer Comment

Attention Discount Gold Broker Customers

AUTHOR: fraud Investigator - ()

Hi Discount Gold Brokers Customers

I dug further and discovered that we have recently issued an enforcement action against Discount Gold Brokers, Inc., on April 15 of last year. The “Desist & Refrain” order prohibits further sale of commodities to California customers. Please feel free to advertise the order against the company as you see fit. You may reproduce the actual order or provide the link to our website where it is posted: http://www.dbo.ca.gov/ENF/pdf/2013/DiscountGoldBrokers_dr.pdf.

As for current customers with grievances, the best advice I can give is for individuals to file a complaint with the California Department of Business Oversight so that we can further our official investigation into the company. Our complaints page is athttp://www.dbo.ca.gov/Consumers/consumer_services.asp.

Complaints may also be filed online and the process to do so begins at this page:https://dbo.secureprtportal.com/pages/dfi_ecomplaint.aspx.

As stated on the webpages above, this is our philosophy regarding complaints:

The California Department of Business Oversight encourages the public to submit complaints if it is believed that a licensee of the Department is acting in violation of state law or has acted improperly. Complaints are also encouraged regarding any company or person that may be conducting unlicensed activity that is within the Department’s jurisdiction. The Department evaluates and reviews complaints for alleged violations of the laws we administer and take appropriate action as authorized under the law.

You may provide any or all of this information as you see fit.

Thanks,

ML

Mark Leyes

Director of Communications

Department of Business Oversight

1515 K Street, #200

Sacramento, CA 95814-4052

(916) 322-7180

Mark.Leyes@dbo.ca.gov

www.dbo.ca.gov

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#3 Consumer Comment

Get mad get even try to get your money back here's how

AUTHOR: Auto dealer fraud Investigator - ()

The bottom line is you work hard for your money it's time we put a stop to this circus clown in California. It seems that when you try to buy something and spend a small amount of money he will deliver the goods.  But after he feels that you trust him and you place a big order that's when he takes your money and runs.  

People work hard for their money it's time we put a stop to this circus clown and the Atty. Gen. in California needs to do her job that's why you're being taxed so she can do her job.  If she doesn't do her job she needs to be replaced here is the Atty. Gen.'s contact information in California it's trying to get mad it's time to get even it's time to get pissed.

Department Contact Information

  • Mailing Address
  • Attorney General's Office
  • California Department of Justice
  • Attn: Public Inquiry Unit
  • P.O. Box 944255
  • Sacramento, CA 94244-2550
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#4 REBUTTAL Owner of company

COMENT OF HOW GREAT DISCOUNT GOLD BROKERS WERE. THIS WAS PROBABLY PLACED BY MIKE BERMAN WHO WOULD RATHER LIE THAN TELL THE TRUTH

AUTHOR: DALLAS - ()

 MIKE BERMAN, MANAGER OF DISCOUNT GOLD BROKERS IS RUNNING A FRAUD OPERATION. THEY TAKE YOUR MONEY BUT NEVER DELIVER YOUR PRODUCT.    I HAVE A COPY OF AN INVOICE AND A CACELED CHECK FOR 1000 AMERICAN SILVER EAGLES WHICH  WERE ORDERED ON 3-+18-2013, BUT WERE NEVER DELIVERED.  THRY TELL YOU  DIFFERENT STORY EVERY TIME YOU CALL.  THEY TELL YOU TO CHECK WITH THE SHIPPING DEPARTMENT.  I  DON'T BELIEVE THEY EVEN HAVE ONE.  WHEN YOU CALL THE NO.  IT RINGS TWICE THEN BEEPS UNTIL YOU HANG UP

THIS IS THE BIGGEST SCHAM OPERATION IN CA.  CHECKED WITH THE STATS ATTORNEY GENERALS OFFICE WITH NO RESULTS. 

MY NAME IS DALLAS GROENEWOLD.  PHONE NO. 940-689-0230    CALL ME IF YOU HAVE BEEN RIPPED OFF BY DISCOUNT GOLD BROKERS OF SHERMAN OAKS, CA.

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#5 General Comment

Another testimony

AUTHOR: Leekleys - ()

I paid for 100 Silver Eagles and made a deposit on February 25th, 2013 and mailed a check that same day.  On March 1st I received a call from Discount Gold Brokers asking where the money was.  In the same time it takes for first class letter to be delivered, Discount Gold Brokers was already calling me demanding to get paid.

According to my bank the check to Discount Gold Brokers cleared electronically on March 1st.  On March 15th I was told the product would be available for shipment on March 25th.  On April 12th, 2013 I was told that they have been unable to get my silver eagles from the treasury.  It has now been 6 weeks since my order was paid for and it has yet to be shipped.
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#6 Consumer Suggestion

Stii waiting for delivery

AUTHOR: RV - (United States of America)

I purchased the Gold in August and am still waiting for delivery. I have my lawyer involved and that means legal costs and am considering filing in the Courts as well. I can't believe you think the credentials of the complainants are fraudulent, I am out over $105,000 but will give them a run for their money legally, I too dealt with Mike Berman and have even given a Power of Attorney to my lawyer registered at DGB to ship to him as I travel extensively and they insist I must sign personally or give a Power. It's a month since the Power was sent and they are still making every lame excuse about shipment, I am also thinking of reporting them to the Feds as they are dealing across state lines and the Feds have jurisdiction, urge all who have not received their gold, not to take this lightly, report it to the Law & Order establishments so they can be brought to Book.
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#7 Consumer Comment

discount gold great co

AUTHOR: donnie - (United States of America)

I read with great interest your complaints. let me tell you my experience. l was 1st time buyer of gold. I contacted goldline and made a large purchase. The same day i sent the check i saw a discount gold add on tv.l called and talked to bobby who convinced me to buy from them. i stopped payment on check and bought from discount gold. bobby euiytxplained to me it would take 2-8 weeks for me to get delivery at minimum.

it took longer than 8 weeks but they took every call i made and mlke berman even called me every week and even one of the owners called me to make sure i was made aware of what was going on with my delivery. my gd arrived yesrerday and i could not be happler. disount gold done everything they said they would do and more. they even sent me fee silver. i saved 4000.00 by buying through discount gold. Everyyone needs to not panic when things dont go exactly as planned. i feel very fourtunate to have found this co.
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#8 Consumer Comment

doubt it

AUTHOR: joef - (United States of America)

chances are very high you are employed by this company or a relative.  I'm 14 wks out and still have not received my gold.  now told by Wendy in administration 8 wks is minimum and USUALLY 16 wks or more - it is on the website.   Related to her their website states 2 -8 wks or less. She insinuated I was lying. Look it up I did. Who in their right mind would send / wire cash and hope 16 wks later you would actually receive your order.
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#9 General Comment

I bought from this company

AUTHOR: john - (United States of America)

I bought from this company several times and still buy from them.They gave me the best deal and I refered over a dozen of my relatives that bought from them and everyone got there delivery!I get all my deliveries and I will keep buying from them because I have been buying gold and silver for 30 years.They were the best find when I saw them on T.V. years ago.How can someone say they do not get there order. I dont believe that and would bet all my gold they got there delivery.You must be bored or impatient.
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#10 General Comment

I bought from this company

AUTHOR: john - (United States of America)

I bought from this company several times and still buy from them.They gave me the best deal and I refered over a dozen of my relatives that bought from them and everyone got there delivery!I get all my deliveries and I will keep buying from them because I have been buying gold and silver for 30 years.They were the best find when I saw them on T.V. years ago.How can someone say they do not get there order. I dont believe that and would bet all my gold they got there delivery.You must be bored or impatient.
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#11 Author of original report

The gold coins arrived.

AUTHOR: 80 year old - (United States of America)

After making several telephone calls, demanding that they ship the coins, finally, the coins arrived.
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