- Report: #1131483
Report - Rebuttal - Arbitrate
Complaint Review: Discount Gold Brokers.com
Discount Gold Brokers.com4924 Balboa Blvd. Ste. 632 Encino, California USA
Discount Gold Brokers.com NO Gold, NO Silver, NO Call Back, NO Refund, Little Recourse, & I was a repeat customer. Encino California
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I have been a repeat customer of Discount Gold brokers since 2012 having bought gold and/or silver two other times from them in the past with no issues. I had no reason to think; or even believe that I would get robbed and treated like this.
On Jan 9, 2014; after saving for months, I called DGB saled line like I always have and a gentleman picked up immediately. He was not the guy I had delt with in the past but I was in a hurry so I allowed him to take my order of $5,287.00 for 3 oz of gold and 70 oz of silver. I then made a deposit of $287.00. I spoke with them multiple times throughout the week with no issues while I FedExed the remainder of $5000.00 to them. I wanted to make sure they recieved the funds in a timely manner and of course get a reciept from them. Which I did.
After waiting four weeks (the alotted time) and not recieving my purchase I started calling and I have gotten the run around ever since. It has now been 2.5 months and I cant even get anyone at DGB to answer the phone. The few times I have spoke with them they said they would get my order out by friday for sure; because I have waited long enough. Of course I still havent recieved anything. Next week I'm going to try and get in to see the US Attorney in the city I live in. Stay away from DGB!
This report was posted on Ripoff Report on 03/18/2014 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Gold-Brokerscom/Encino-California-91316/Discount-Gold-Brokerscom-NO-Gold-NO-Silver-NO-Call-Back-NO-Refund-Little-Recourse--1131483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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