• Report: #997170

Complaint Review: Discount Shoes Outlet US

  • Submitted: Tue, January 15, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: 0473chaz — Muscle Shoals Alabama United States of America
Discount Shoes Outlet US
Internet United States of America

Discount Shoes Outlet US Shows shoes it doesn't have, takes your money sends no product Internet

*Consumer Comment: discount shoes

*REBUTTAL Owner of company: We are not a scam

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I ordered Nike Shox shoes from this internet company. Twenty days later I still had not received any shoes, yet they had hit my credit card the next day after I placed my order. I had difficulty contacting this site. I finally talked to a person and was told it would take two weeks longer, i asked to just cancel my order. The person I talked to wiped off my purchase information on the site but, did not credit my card. It has been over two weeks and I cannot get them to answer or reply thru email, phone or text messages. This company is a Scam.......DO not ORDER from THESE PEOPLE.

This report was posted on Ripoff Report on 01/15/2013 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Shoes-Outlet-US/internet/Discount-Shoes-Outlet-US-Shows-shoes-it-doesnt-have-takes-your-money-sends-no-product-I-997170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

discount shoes

AUTHOR: ames11 - ()

I have sent 20 emails to this company and NO ONE has responded at all and you can never reach anyone at the number it says call volume is to high so send an email. The money was taken out of my account on April 22nd and I still have nothing. This is a very poor way to run a business especially when you can't talk to a live person.

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#2 REBUTTAL Owner of company

We are not a scam

AUTHOR: Discount Shoes Outlet US - (United States of America)

Hello,

We humbly invite whoever wrote this to contact us at our office at 1-866-861-0156 to resolve this issue. We do not want negative feedback about us on the internet, and we will do everything we can to resolve it. If you are unsatisfied with our services and would like a refund, please contact us as soon as possible so that we can resolve this issue! WE ARE NOT A SCAM!!
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