- Report: #1133602
Report - Rebuttal - Arbitrate
Complaint Review: Discount Tire Direct
Discount Tire DirectInternet USA
Discount Tire Direct Ryan ext 51832 and Doug ext 51836 Refused to sell me what I researched and ordered and attempted to dictate which tire I needed. Internet
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I was looking for a particular tire that I have had in the past and have had much success with and after several days of internet search and comparison shopping I found the tire and the size I needed advertised at the best price I could find at that time with free shipping on this web-site.
Upon ordering the tire and submitting all of my credit card and personal information I received a phone call from 2 different representatives that I had ordered the wrong tire and that I needed to chose a different and more expensive tire.
After explaining to them that I had already worn two sets of these tires out on this vehicle with over 300,000 miles of travel and currently have this tire on my vehicle now, they contined to insist that I didn't know what I was talking about and continued their efforts to up-sell me on a more expensive set of tires.
After realizing that these salesman were unwavering in their attempt to rip me off/scam me, and after their admission that they did not even have the tire they had advertised, I demanded that they cancel my order immediately.
This company has still not responded with an order confirmation and or a cancellation confirmation via email or text as they indicated that they would both on their web-site and also verbally.......and, the worst of it all is that they have my credit card information.
This report was posted on Ripoff Report on 03/25/2014 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discount-Tire-Direct/internet/Discount-Tire-Direct-Ryan-ext-51832-and-Doug-ext-51836-Refused-to-sell-me-what-I-research-1133602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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