- Report: #1025111
Report - Rebuttal - Arbitrate
Complaint Review: DiscountGiantUSA at Amazon.com
DiscountGiantUSA at Amazon.com3140 W. Warner Ave Santa Anna,, California United States of America
DiscountGiantUSA at Amazon.com DiscountGiantUSA at Amazon.com sold a defective printer that over heated cord causing a loud explosion sound and almost caused a fire. Santa Anna, , California
I contacted a local printer repair shop because the bottom tray had a dangling connection and I didn't see anyway to connect it. He told me to use the cord from my old printer, which was the same brand.
I connected the printer. It would not recognize the bottom tray. I sent a print job to the printer and after 34 pages the cord became hot and made a loud pop.
The printer made an unusual sound when getting ready to print and continued while printing. I feel the sent me a defective printer.
They have not returned my calls.
This report was posted on Ripoff Report on 03/07/2013 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/DiscountGiantUSA-at-Amazoncom/Santa-Anna-California-92704/DiscountGiantUSA-at-Amazoncom-DiscountGiantUSA-at-Amazoncom-sold-a-defective-printer-tha-1025111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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