• Report: #1025111

Complaint Review: DiscountGiantUSA at Amazon.com

  • Submitted: Thu, March 07, 2013
  • Updated: Thu, March 07, 2013

  • Reported By: Lynn — Jefferson Oregon United States of America
DiscountGiantUSA at Amazon.com
3140 W. Warner Ave Santa Anna,, California United States of America

DiscountGiantUSA at Amazon.com DiscountGiantUSA at Amazon.com sold a defective printer that over heated cord causing a loud explosion sound and almost caused a fire. Santa Anna, , California

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I received the printer in a well packed box.  Due to the size I cut the front out of the box and slid it out.  There were 2 plastic peices on the bottom to the side of the printer.  There were no cords for hook up. 

I contacted a local printer repair shop because the bottom tray had a dangling connection and I didn't see anyway to connect it.  He told me to use the cord from my old printer, which was the same brand.   

I connected the printer.  It would not recognize the bottom tray.  I sent a print job to the printer and after 34 pages the cord became hot and made a loud pop. 

The printer made an unusual sound when getting ready to print and continued while printing.  I feel the sent me a defective printer.

They have not returned my calls.

This report was posted on Ripoff Report on 03/07/2013 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/DiscountGiantUSA-at-Amazoncom/Santa-Anna-California-92704/DiscountGiantUSA-at-Amazoncom-DiscountGiantUSA-at-Amazoncom-sold-a-defective-printer-tha-1025111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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