• Report: #478040

Complaint Review: Discountbooksale, DBS Books, Hot Book Sale

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  • Submitted: Mon, August 10, 2009
  • Updated: Mon, August 10, 2009

  • Reported By:Seminole Florida
Discountbooksale, DBS Books, Hot Book Sale
PO Box 810365 Boca Raton, Florida U.S.A.

Discountbooksale, DBS Books, Best Brand Values, BestBrandValues Membership, Hot Book Sale Discountbooksale.com charges MONTHLY $19.95 membership fee without notice! Boca Raton Florida

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I bought one book from them and got a 5 dollars discount. I was pleased with it and the book came quickly.
Now, one month later, I get my credit card statement and I see they charged me for the book and, two days later, another $19.95.

I called them and they said it's a membership! I never knew about a membership and it's not written anywhere. I never got a receipt for it or any information about what my membership is about.

They said they can cancel my membership but can't refund my payment as I had 3 days to cancel.
So I called my credit card company and explained what happened. They said I have been actually charged by them AGAIN this month....... another $19.95! Apparently it's a monthly charge!!!!!!!!!!!! What for????

The cc company is not issuing a dispute charge for me and will start investigation about this company.
I buy online all the time and I know I didn't overlook the information. It's simply not stated anywhere. It's a pure SCAM!

Besides, I'm in FL like this company so I paid FL taxes AND a foreign transaction Fee for both payments!!!!!!!!!!!!! How comes?????? Is it in FL or in Asia??

At this point I'm out of nearly $40 for saving five bucks........... what a deal! :-(

Marina
Seminole, Florida
U.S.A.

This report was posted on Ripoff Report on 08/10/2009 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discountbooksale-DBS-Books-Hot-Book-Sale/Boca-Raton-Florida-33481/Discountbooksale-DBS-Books-Best-Brand-Values-BestBrandValues-Membership-Hot-Book-Sale-478040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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