• Report: #475077

Complaint Review: Discountvantruck.com

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  • Submitted: Thu, July 30, 2009
  • Updated: Thu, July 30, 2009

  • Reported By:Tampa Florida
Discountvantruck.com
discountvantruck.com , California U.S.A.

Discountvantruck.com Scam, never ship items but keep your money Buena Park California

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Ordered RV furniture on 07 July, promised to ship by 15 July, even paid an extra $390 to ship it by that time to be received on the 21st. Never even processed our order. We found out when we called the shipping company on the 21st. Then discountvantruck.com refused to give us a refund. After calling them daily for 10 days, now they want to charge us a restocking fee of 30%. We had to file fraud charges with our credit card company and the FBI internet crimes division. The scam is that they promise to send the furniture to the consumer, do not, then when the consumer asks for a refund, they are charged a 30% "restocking fee" even though the company never even processes the order.

Jp tampa
Tampa, Florida
U.S.A.

This report was posted on Ripoff Report on 07/30/2009 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discountvantruckcom/California/Discountvantruckcom-Scam-never-ship-items-but-keep-your-money-Buena-Park-California-475077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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