• Report: #609478

Complaint Review: Discover Card

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  • Submitted: Wed, June 02, 2010
  • Updated: Thu, September 09, 2010

  • Reported By: yuckcard! — folsom California United States of America
Discover Card
discovercard.com Internet United States of America

Discover Card Took money From my bank account and said I agreed...... Internet

*General Comment: Discover Card payment plans

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I lost my job and am loosing my house. Behind 2 payments on my card and OK getting calls. I wanted to get a payment plan and then the guy on the phone was nice and deffered my late charges put me on a low intrest rate and low payment. come to find out my first payment taken out was $928 (I do not have let alone food in the refrig.) not $200. I called they blamed me for not understanding I told them to get their phone records out. they called one department to stop payment was too late I need to call my bank. These late charges will all be on me if this goes through. These people suck!

This report was posted on Ripoff Report on 06/02/2010 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discover-Card/internet/Discover-Card-Took-money-From-my-bank-account-and-said-I-agreed-Internet-609478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Discover Card payment plans

AUTHOR: K a melendez - (U.S.A.)

Did you set up a payment through the DirectPay on their web site?  I was in your same situation and I choose a fixed payment amount of $150.00.  They took $403.00 from my checking account.  Overdrafted my account and they told me I set it up and agreed to it.  I said " I set a fixed amount of $150.00 not $403.00! "  They said the $403.00 was my minimum amount due and I agreed to it when I set up the fixed amount of $150.00.  They said it says on the web site that they will always take the minimum amount due.  Even though each time I spoke to a representative they all saw the fixed amount of $150.00.  I got an e-mail that $150.00 would be taken out and when I went on the web site it showed a pending payment of $150.00.  But, suddenly the day of the payment it was $403.00.

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