- Report: #556441
Report - Rebuttal - Arbitrate
Complaint Review: Discover Enterprise
Discover Enterprise561 Keystone Ave. PMB 299 Reno, Nevada United States of America
Discover Enterprise MAGS4HOME, MAG4ENTERTMNT, MAGSENTRTMNT, IDPROTECT, HMWARANTEE and I bet many, many more. This company makes UNAUTHORIZED withdrawls Reno, Nevada
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My Debit account started receiving unauthorized charges in May, 2009. One company disguised as several companies, has been charging my account. I called the company and talked to a Michael. I told him that I never authorized MAGS4HOME, to withdrawl money and did not want any service from them. He said he would cancel my acct. I called the company again an hour later to verify that my acct was terminated. This time I talked to Jessica with HMWARANTEE and asked her for my asigned account number. I also asked her if she/HMWARANTEE was a part of MAGS4HOME and IDPROTECT, she verified that they were. Jessica told me my acct # and that I will receive a cancellation notice in the mail. I have not received a notice yet. I contacted my Credit Union who advised me to cancel my card. My CU gave me my money back and is doing their own investigation.
It is now January, 2010 and I received a PAST DUE NOTICE from Discover Enterprise Magazine Membership in the amount of $44.84. This is the 1st correspondence I received from them. At least I know who they are now.
Today, January 18, 2010, I received a call from Anna (?) telling me that my account is past due. I told her that I needed a detailed list of what I owed and when it was that I authorized this membership. She did not take it very well and told me that she has a recording of my voice authorizing the membership. I said I wanted that and the information I requested. She said, "Why should I go out of my way to give you that information when you will just turn your back?" I told her I wanted that information and she said, "What will you do if I get you that information?" I said I needed the proof of when I got roped into this scam, and that I know this is a scam. This conversation ended when I hung up on her.
This report was posted on Ripoff Report on 01/18/2010 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discover-Enterprise/Reno-Nevada-89503/Discover-Enterprise-MAGS4HOME-MAG4ENTERTMNT-MAGSENTRTMNT-IDPROTECT-HMWARANTEE-and-I-be-556441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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