• Report: #450296

Complaint Review: Discover Enterprise

  • Submitted: Sat, May 09, 2009
  • Updated: Sat, May 09, 2009

  • Reported By:Nashua New Hampshire
Discover Enterprise
561 Keystone Avenue, PMB 299 Reno, Nevada U.S.A.

Discover Enterprise telemarketing scam / magazine subscription scam / unauthorized credit card charges Reno Nevada

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Discover Enterprise is a despicable "company" preying on innocent people. They somehow obtain your credit card information, pose as representative of your credit card company and con you into thinking that they will send you a "gift card" for being a good customer. When you accept the gift card, they use that as your "authorization" to debit your credit card and enroll you in some ridiculous magazine program that no one would ever want if they were directly asked! They do not send you the "promised gift card" and then tell you that you failed to "cancel" your order within the trial period. They proceed to debit your account until you notice and complain. When you contact them to complain, their "customer service reps" become hostile and do a very good job of trying to convince you that you actually owe them money.

Here's what everyone who has been a victim of the scam needs to do:
Contact the Reno, NV Better Business Bureau & file a complaint: http://reno.bbb.org/Consumer-Complaints/
Contact the NV Attorney General's office and file a complaint: http://ag.state.nv.us/org/bcp/complaint.htm
Contact the FTC and file a complaint: https://www.ftccomplaintassistant.gov/

Discover Enterprise also gives you an address in Oakley, CA...you can file complaints with the California Attorney General and BBB there.


CANCEL THE CREDIT/DEBIT CARD RIGHT AWAY AND CONTACT YOUR CREDIT CARD COMPANY OR BANK. They have FRAUD departments who will investigate and they may even credit your account witht the money that Discover Enterprise stole (mine did!)...

Discover Enterprise may send you a letter with a photo-copied logo from ACA International (Assoc. of Credit & Collection Professionals) indicating that Discover Enterprise is a "member." of ACA...THEY ARE NOT MEMBERS! The letter says "This communication is from a Debt collector"...absolutely designed to intimidate you and make you think that you better pay them...DO NOT GIVE THEM ANY MORE INFORMATION!!!

This "Complaint Board" is great, but if you do not notify authorities who can actually DO SOMETHING, this "company" will continue to scam people.

Please contact any government agency you can to stop these disgusting excuses for human beings!
Good luck!

Nashua, New Hampshire

This report was posted on Ripoff Report on 05/09/2009 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Discover-Enterprise/Reno-Nevada-89503/Discover-Enterprise-telemarketing-scam-magazine-subscription-scam-unauthorized-credit-450296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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