- Report: #5079
Report - Rebuttal - Arbitrate
Complaint Review: Discovery Camera
Discovery Cameradiscoverycameras.com edison, new jersey U.S.A.
Discovery Camera - Big liars, rude and will not return your money
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The next morning I got an email with the computers has been down and if I wanted to cancel my order. I finally gave up and told them to cancel and return my money. This was almost two weeks ago and I still don't have my money.
I spoke to a customer service rep by the name of Tommie yesterday that promised me he would credit my card yesterday. Still no credit issued. I called today and spoke to a customer service manager by the name of Eric. He gave me the "Banks terminals are down and since we are a large company they are giving us a special line and it will be 12 to 16 days till we get your money back to you."
I'm fully disappointed and discouraged! I like to shop on line and this has been the worse experience I have ever had on line. It really makes me wonder now and proves that people are not always honest.
This report was posted on Ripoff Report on 05/03/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Discovery-Camera/edison-new-jersey/Discovery-Camera-Big-liars-rude-and-will-not-return-your-money-5079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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