• Report: #127312

Complaint Review: Dish Network A Divisiion Of Echo Star Satellite L.l.c.

  • Submitted: Thu, January 13, 2005
  • Updated: Thu, January 13, 2005

  • Reported By:ezel Kentucky
Dish Network A Divisiion Of Echo Star Satellite L.l.c.
P.O. BOX 9033 LITTLETON, Colorado U.S.A.


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I Am writing to tell how people in Dish Network satelite services work. I payed my bill check by phone one month. When I called to make the payment I did not want to use the automated service I wanted to talk to someone. I wanted to make sure that all the information was correct. The lady that took all my info had a hard time hearing me same on my end. So I had to repeat the info more than once. But I thought everything was fine.

Until I got home one day and my service was turned off. It had been 10 days since I made the payment. I called the company right away they told me the check had been returned. I knew the money was there so I called the bank they said there had been no check presented from them.

So I told the company what was going on and they said there was nothing they could do.They told me that I would have to pay that bill plus a bill that wasn't even do yet.I had not even got a bill for it yet. I tried to explain to them it wasn't my fault she took the wrong numbers down.

I ask them if I could read them my checking account number to see if they would match and they said they didnt have records of them. That don't make since.So the next day I payed the payment by money gram because they said they would not except a check on me for six months. My service was turned on but if I wanted to watch a paperview movie I had to call them and it would be a five dollar charge plus the movie. But go figure the five dollars would come out of my checking account.

I feel that someone there made a honest mistake by taking down the wrong numbers but I had to be the one to pay for them. If that's the kind of people running this buisness I don't want there service. There is more satellite providers other than them. I feel like my rights have been violated and I have been taken advantage of just because they can. My whole family is on dish network but not after this. THANKS.

ezel, Kentucky

This report was posted on Ripoff Report on 01/13/2005 11:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-A-Divisiion-Of-Echo-Star-Satellite-Llc/LITTLETON-Colorado-80160/Dish-Network-A-DiviSION-Of-Echo-Star-Satellite-ripoff-TAKING-ADVANTAGE-OF-PEOPLE-BECAUSE-T-127312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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