regional
  • Report: #1075681

Complaint Review: Dish Network Broadband

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, August 14, 2013
  • Updated: Wed, August 14, 2013

  • Reported By: bowenp — Walla Walla Washington
Dish Network Broadband
, Select State/Province USA

Dish Network Broadband Hughes Net 10 GB of data gone in six days without using data Nationwide

*UPDATE Employee: Your Post

*Author of original report: Response

*Consumer Comment: How did you set it up?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

1. Internet slows way down

2. Call Dish Network and get treated like garbage by snot nose brat at Dish

3. Get told we've exceeded our 10gb of anytime data (anytime FYI means 8AM to 2AM) 

4. Explain to Dish that we've been gone for 7 days of our data cycle which started just two weeks ago. 

5. Get told there is no way to verify what has been used (just have to trust them)

6. Sign up for 1gb of extra data at $10.00 per gb

7. Immediately turn off modem

8. Wait two hours then turn on modem

9. Login to mydish.com and find that .2gb of my 1 gb has been used while the modem was off!!!!!!!!!!!!!!!!!

 

DO NOT IGNORE THE WARNING!!!!!!!!!!!! DO NOT SIGN UP FOR DISH BROADBAND!!!!!!!!!!!!!!!!!!!!!!!!


This report was posted on Ripoff Report on 08/14/2013 12:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-Broadband/Select-StateProvince/Dish-Network-Broadband-Hughes-Net-10-GB-of-data-gone-in-six-days-without-using-data-Natio-1075681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dish Network Broadband

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Your Post

AUTHOR: MikeL DISH - ()

bowenp,

 

I know how frustrating that can be when you're experiencing some trouble with your internet!  I'd encourage you to get in touch with our internet specialist by calling us toll-free at 1-800-333-3474 and requesting our broadband department.  Please let me know if I can be further assistance with anything else and feel free to email me your account number at michael.lemar@dish.com!

Respond to this report!
What's this?

#2 Author of original report

Response

AUTHOR: bowenp - ()

Wireless is password protected but the larger issue is the fact that .2gb of data was used while the modem was turned off...has nothing to do with wireless.  

Respond to this report!
What's this?

#3 Consumer Comment

How did you set it up?

AUTHOR: MochaG - ()

Did you set up the WIFI as well? If so, have you set it to be password protected + change the password? In your case, it seems that your network is being used to stream data because the traffic rate is very high. This may be the case. Could you be able to check any connection to your current WIFI if you have WIFI set up?

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory