• Report: #733576

Complaint Review: Dish Network Corporation

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  • Submitted: Thu, May 26, 2011
  • Updated: Wed, February 27, 2013

  • Reported By: PARAG — RICHARDSON Texas United States of America
Dish Network Corporation
9601 South Meridian Boulevard, Englewood, Colorado United States of America

Dish Network Corporation Dish Network, Dish Network Scam - Its Organized Crime ! Englewood, Colorado

*Author of original report: Dish Networking Racketeering Scam !

*Consumer Comment: What happened to Dan?

*UPDATE Employee: Credits

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Dish Network Corporation a defrauded my Senior Citizen
Father, in an Organized Scam using deceptive trade practices.

In July, August of 2010 Through misleading Marketing ads and deception
, Dish Network and Authorized Dealers targeted my Retired Senior Citizen Father
, a senior citizen, in good standing within our community and a longtime Time
Warner cable customer was targeted  for their Promotion of $24.99 / month for Americas Top 120 channels (for 12 months) and the remaining 12 months the price being locked in at $39.99. (Copy of Ad available) in joining them by signing under duress and deception a contract after the Dish system was installed. Complaint was made on that day to the authorized dealer and Dish Network.

On January
5th, 2011

As a new customer, under this promotion, my father contacted Dish Network for advice as their client and new customer if there was any option that he could freeze my account by holding it while we were on vacation( a Hindu Pilgrimage in India), and resuming it when we got back. Dish Network advised on Dish Pause as the best option, stating that it would only cost us $5.00 monthly charge for Dish Pause duration. The account would remain active and resume back when we returned.  (Transcripts available). 

(NOTE: dish Network did not advise , that it would forfeit our $24.99 rate and our lock in rate for the
remaining 24 months of resumed service).  They knowingly omitted this key piece of information.

On March 11th,
2011

Contacted Dish Network for resuming  services and shockingly find out that previous promotion was forfeited due to Disk Pause and the terms of the promotion had been changed. My monthly bill now was almost doubled from 24.99 now to 44.99 for Americas top 120 package.

We Protested to Dish Network why they did not disclosed to us on January 5th. They were apologetic but the situation was not resolved. They did not resume my original service due to the situation not being resolved. (Transcripts available)

On March 12th,  2011

Again Contacted Dish Network in verifying and stating my original pricing before service is resumed,
the issue was resolved and my original service was resumed at that original promotional pricing of America top 120 package that I had before.  (Transcript available).

On April 6th, 2011

After checking my bill and noticing that prices were doubled and overcharged. They have removed my 24.99 monthly price ($15.00 remaining monthly credits from the $39.99 per month) and started charging me $44.99 per monthly charge, plus advanced monthly charge for the same amount which is locked in for the remaining term of the 24 months of the promotional months without the promotional pricing that I had signed up for.
I Contacted Dish Network. They stated that my original agreed upon promotional price was forfeited. Again
complained and protested. (Transcripts available) related to the current dispute of overcharged billing and what the current bill should be. Also advised them that the future automatic withdrawals if not corrected with the promotional pricing that was agreed upon will also be overcharged and be in dispute every month.

On April 9th, 2011

He sent a letter of Complaint to Dish Network, and their Corporate Officers via email system.
(email transcript available)

On April 9th 2011

Received short email back stating that the complaint has been addressed without any proper explanation in their deceptive trade practices against senior citizen consumer in wrongfully charging.  (Email transcripts
available)

Since then till now,
Dish Network is continuing to violate my Senior Citizen Father and enslave him with a bogus contract with their  wrongful practices . Complaints were made to the FTC, BBB, and Attorney Generals as well as the Credit Card Company.  They seem to operate with Immunity from sincere federal Prosecution.

Again , My Senior Citizen fathers Rights were violated, He is a victim and is continuing to suffer in health and welfare due to Dish Networks Scam.  He is a responsible consumer we have done everything reasonable to resolve the dispute.  I expect the Government using all tools necessary including the Rico Act under organized crime to prosecute the
Corporate Executive Officers / employees in criminal prosecution. I hope also Consumer Organizations/ Pro-Bono Legal Councilors to defend and protect Senior Citizen / Minority Consumers from predator corporations such as Dish Network from any fraudulent and deceptive trade practices from their current, past and future actions . This is organized Crime perpetrated by Dish Network Corporation and their policy directed by their corporate officers.The company is getting away with it against my father and many other consumers.
 

This report was posted on Ripoff Report on 05/26/2011 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-Corporation/Englewood-Colorado-105169/Dish-Network-Corporation-Dish-Network-Dish-Network-Scam-Its-Organized-Crime-Englewoo-733576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Dish Networking Racketeering Scam !

AUTHOR: PARAG - (USA)

Please forgive me for typos and Grammer ! I'm trying the best as a little guy to stand up to corporate greed and bullying in their organized wrongdoings against consumer victims such as my senior citizen  retired father. The truth is on our side, and I truly believe somehow there will be Justice by complaining and Good will triumph over evil.

RE:
Dish Network Corporation 
9601 South Meridian Blvd 
Englewood, CO 80112 


Dish Network Corporation defrauded my Senior Citizen Father, in an Organized Scam using deceptive trade practices. Im trying my best as a son to protect my father from the Dish Network Scam by helping him in complaints and dealings from him being a further victim of Dish
Network Scam and related issues. 

In July, August of 2010 through misleading Marketing ads and deception, Dish Network
and Authorized Dealers targeted my Retired Senior Citizen Father, in good standing within our community and a longtime Time Warner cable customer for their Promotion of $24.99 / month for Americas Top 120 channels (for 12 months) and the remaining 12 months the price being
locked in at $39.99,(Copy of Ad available) in joining them by signing under Undue influence a contract AFTER the Dish system WAS INSTALLED and pressure inserted towards my father in signing. Complaint was made on that day to the authorized dealer retailer of Dish Network and Dish Network .The original verbal agreement was done on August 19th 2010 the day before with the for the promotion with payment made. The contract was backdated by pressure from the
Dish Authorized installer since my senior citizen father was mislead in signing the local authorized Dish Retailers workorder copy also which signed under undue influence which pressured himin signing the other copy. No signed copy was also given on the day and recieved from Dish later in the mail after complaint. (transcripts /documentation/other evidence available only for
criminal proceedings and court order). Dish Network Corporation was fully aware
of this act which was the backbone to their future criminal activity against my father. 

On January 5th, 2011 As a new customer, under this promotion, contacted Dish Network for advice as their client and new customer if there was any option that he could freeze account by holding it while we were on vacation( a Hindu Pilgrimage in India), and resuming it when we got back. Dish Network advised on Dish Pause as the best option, stating that it would only cost us $5.00 monthly charge for Dish Pause duration. The account would remain active and resume back when we returned. (Transcripts available). (NOTE: dish Network did not advise, that it would forfeit our $24.99 rate and our lock in rate for the remaining 24 months of resumed service).
They knowingly omitted this key piece of information. 

On March 11th, 2011 Contacted Dish Network for resuming services and shockingly find out that previous promotion was forfeited due to Disk Pause and the terms of the promotion had been changed. His monthly bill now was almost doubled from 24.99 now to 44.99 for Americas top 120
package. We Protested to Dish Network why they did not disclosed to us on January 5th. They were apologetic but the situation was not resolved. They did not resume my original service due to the situation notbeing resolved. (Transcripts available) 

On March 12th, 2011 Again Contacted Dish Network in verifying and stating his original pricing before service is resumed, the issue was resolved and his original service was resumed at that original promotional pricing of America top 120 package that he had before. (Transcript
available). 

On April 6th, 2011 After checking the bill and noticing that prices were doubled and overcharged. They have removed 24.99 monthly price ($15.00 remaining monthly credits from the $39.99 per month) and started charging $44.99 per monthly charge, plus advanced monthly charge for
the same amount which is locked in for the remaining term of the 24 months of the promotional months without the promotional pricing that he had signed up for. He Contacted Dish Network. They stated that his original agreed upon promotional price was forfeited. Again complained and protested. (Transcripts available) related to the current dispute of overcharged billing and what
the current bill should be. Also advised them that the future automatic withdrawals if not corrected with the promotional pricing that was agreed upon will also be overcharged and be in dispute every month. 

On April 9th, 2011 Sent a letter of Complaint to Dish Network, and their Corporate Officers via email system. (email transcript available) 

On April 9th 2011 Received short email back from Dish Network stating that the complaint has been addressed however Dish did not give any proper explanation in their deceptive trade practices against seniorcitizen consumer in wrongfully charging. (Email transcripts available) 

Since then till now, Dish Network is continuing to violate my Senior Citizen Father and enslave him with a bogus contract of August 20th with their wrongful practices while stealing from his Account.
Complaints were made to the FTC, BBB, and Attorney Generals as well as theCredit Card Company.
Dish Network, Corporate Policymakers/ employees seem to operate with Immunity from any serious federal / state criminal Prosecution. My Senior Citizen father's Rights were violated; He is a victim and is continuing to suffer in health and welfare due toDish Networks Scam. He
is a responsible consumer we have done everything reasonable to resolve the dispute. The Corporation has received only "slap" on the wrist from previous federal and state litigation and settlement. I pray for sincere stronger punitive action that results in criminal conviction for the
policymakers at the highest corporate level in the Dish Network organization in this fraudulent racket. Also since this is a public corporation, and behalf of Investors and the public I hope the SEC also takes action for them violating their public status. I hope also the Department of Justice Civil Rights unit takes action to investigate my fathers civil rights being violated. I also
hope the FCC takes action for the Dish Networks proxy Internet Sites use deception against consumers including complaints. I expect the Government using all tools necessary including the Rico Act under organized crime to prosecute the Corporate Executive Officers / employees in criminal
prosecution. I hope also Consumer/Government Advocacy Organizations/ Pro-Bono
Legal Councilors to defend and protect Senior Citizen / Minority Consumers from predator corporations such as Dish Network from any fraudulent and deceptive trade practices from their current, past and future actions. This is organized Crime perpetrated by Dish Network Corporation / their associates and their policy directed by their corporate officers. The company is getting away with wrongdoings against my father and many other consumers. 

BTW: DISH NETWORK EMPLOYEES : I Wish for more Dish employee whistleblowers to become STATE AND FEDERAL WITNESSES in Criminal Prosecution cases against the Dish Network and Corporate Policymakers who commit fraud against the American Public. 
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#2 Consumer Comment

What happened to Dan?

AUTHOR: mr rik - (USA)

Did you guys get some help?
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#3 UPDATE Employee

Credits

AUTHOR: BeckiB@Dish Network - (USA)

Hello Parag, my name is Becki, with DISH Network. I want to apologize for the frustrations with this issue. I would be happy to review your account and assist you in any way that I can. You can reach me via email at becki.barned@dishnetwork.com. Thank you!

Becki Barned
DISH Network Customer Service
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