- Report: #628100
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network - Echostar Communications
Dish Network - Echostar CommunicationsInternet United States of America
Dish Network - Echostar Communications Ordered a dvr receiver got non dvr, Internet
*UPDATE Employee: Hello! My name is Dan Busa with DISH Network's customer service
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I know nothing about satellites and had professional installation.
After the installers left I watched tv and noticed my dvr button did nothing.
I chatted online with dish network and they said I didn't have dvr.
I told them it was a mistake and I signed up for dvr but they said too late, we need 215 dollars from you.
I signed a two year contract and they won't upgrade me to the correct receiver nor will they let me out of the contract and they screwed me over.
I have had comcast dvr for years and now I have no dvr capability for 2 years.
I am contacting the Attorney General of Florida.
This report was posted on Ripoff Report on 07/31/2010 06:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-Echostar-Communications/internet/Dish-Network-Echostar-Communications-Ordered-a-dvr-receiver-got-non-dvr-Internet-628100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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