Complaint Review: Dish Network - Echostar - Internet
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- Dish Network - Echostar Internet United States of America
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- Web: www.dishnetwork.com
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Dish Network - Echostar EchoStar Terrible Customer Service Internet
*UPDATE Employee: David, This is Dan Busa with DISH Network, I would like to apologize for the experience you've had. I would tend to think that the problem may have been a hardware or installation issue, not a receive
Show customers why they should trust your business over your competitors...
Dish Network has sent us five to six refurbished DVR, HD receivers over the last couple of years. The receivers continually quit working and Dish Network refuses to send a new receiver. We have had tremendous interruptions in service, and the company appears to care very little about customer satisfaction. We have used them for close to 10 years now but with an upcoming move, we will definitely move back to cable. Our monthly bill is in excess of $100 and yet, the company still refuses to send us "junk" that eventually breaks down.
David
Hartwell, GA
This report was posted on Ripoff Report on 02/17/2010 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network-echostar/internet/dish-network-echostar-echostar-terrible-customer-service-internet-571065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
David, This is Dan Busa with DISH Network, I would like to apologize for the experience you've had. I would tend to think that the problem may have been a hardware or installation issue, not a receive
AUTHOR: DanB@Dish Network - (USA)
SUBMITTED: Wednesday, January 26, 2011
David, This is Dan Busa with DISH Network, I would like to apologize for the experience you've had. I would tend to think that the problem may have been a hardware or installation issue, not a receiver issue. I would like to inform you that we are sorry to see you go and welcome you back anytime.
Daniel Busa
DISH Network Customer Service
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