• Report: #690504

Complaint Review: Dish Network, LLC

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  • Submitted: Thu, February 03, 2011
  • Updated: Thu, February 03, 2011

  • Reported By: Albert — Melbourne Florida United States of America
Dish Network, LLC
9601 S Meridian Blvd Englewood, Colorado United States of America

Dish Network, LLC Bait and Switch, False Advertising, SCAM Englewood, Colorado

*UPDATE Employee: Mark H DISH

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Dish Network advertised an enticing, low price deal that required a 24 month contract agreement. Less than one month into the "Agreement" theyraised the price of the service by $5 per month. This leaves the customer bounded by the initial contract and unable to renege on such contract without paying an unreasonable cancellation fee of $17.50 per month. How can they increase the price as they see fit and screw over the customer, but still bind them to the full contract term?

I see this as an unethical tactic that they employed in order to rope in new customers at falsely advertised prices. I believe that they had to have known the prices were increasing, so they advertised the "Free HD for Life" deal at the lower prices, only to raise the price the minute the deal was over and the contracts were secured. Dish Network is the worst company I have ever dealt with. Stay away from this company and don't believe their claims of best customer service or best HD quality. Youtube and Netflix look better on my television than their "HD" service.


This report was posted on Ripoff Report on 02/03/2011 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-LLC/Englewood-Colorado-/Dish-Network-LLC-Bait-and-Switch-False-Advertising-SCAM-Englewood-Colorado-690504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Mark H DISH

AUTHOR: Mark H DISH - (USA)

Hello Albert my name is Mark Haakenson with DISH Network Customer Service. If you would like me to review your situation please email at mark.haakenson@dishnetwork.com.

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