- Report: #962275
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network LLC
Dish Network LLC9601 S Meridian Blvd Englewood, Colorado United States of America
Dish Network LLC Trying to make us pay for a receiver box they did not ask to have returned Englewood, Colorado
*UPDATE Employee: Allow Me to Assist
*Consumer Comment: Can You Help Me?
*UPDATE Employee: Assistance To Your Post
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We removed our receiver boxes and checked them against the serial numbers. Only one of our boxes matched these numbers. We sent back the one receiver box with those numbers along with the remotes and cables to the receiver box.
We no longer have the box which Dish Network did not want.
They are now billing us for this box. We have spoken with three people at their Colorado location. They will do nothing but continue to send a bill for this box. Had they simply asked for us to return all equipment belonging to Dish, we would have done so. But, they made the distinction of listing the serial numbers of the box(es) they wanted back. As one of the boxes did not have the numbers, we concluded that they did not want it returned.
This report was posted on Ripoff Report on 10/30/2012 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-LLC/Englewood-Colorado-80112/Dish-Network-LLC-Trying-to-make-us-pay-for-a-receiver-box-they-did-not-ask-to-have-return-962275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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