- Report: #827126
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network, LLC
Dish Network, LLCInternet United States of America
Dish Network, LLC Misleading multi year promotions - NO GUARANTEE BUT CLAIMS GUARANTEE! Internet
*Author of original report: Resolved.
*UPDATE Employee: DISH Network
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As we find out, the promotion after 1 year is $ 24.95 monthly, second year $ 40.00 monthly. I reviewed the promotion, states clearly that it is $ 24.95 monthly and review the service contract that we signed, it had nothing to do with price increase to $ 40.00 monthly.
We called customer service, this is what they told us and please read carefully:
We apologize for the inconvenience, BUT although the purchase agreement did not state any price increase, the small print says "We reserve the right to increase the price at anytime during the term of your contract"....
THIS IS A SCAM! AN ABSOLUTE SCAM and I'm sure I'm not the only one! There's probably millions of people going through this same issue... Any legal company want easy money, this is it! False advertisement!!
This report was posted on Ripoff Report on 01/23/2012 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network-LLC/internet/Dish-Network-LLC-Misleading-multi-year-promotions-NO-GUARANTEE-BUT-CLAIMS-GUARANTEE-In-827126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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