Complaint Review: Dish Network - Atlanta Georgia
- Dish Network Atlanta, Georgia United States of America
- Phone:
- Web: www.dishnetwork.com
- Category: Satellite Companies
Dish Network Biggest thieves in the Satelite TV industry Atlanta, Georgia
*UPDATE Employee: DISH Network
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I strongly urge anyone considering getting Dish Network satellite TV services to reconsider. They are, without a doubt, the biggest ripoff in the industry.
Lured in by their false TV ads, I contacted them for service. I was told it would be $40/month for 100 channel package. I was NOT told there was a 2 year contract. I was NOT told there was a $6/month
equipment service charge, nor a $6/month DVR charge. When I received the first statement, there was an $8/month HD charge, and I had plainly told the representative I did not have, and did not plan to get, and HD TV. The installer also never mentioned the contract term nor the added fees.
I attempted to cancel the service, and was then told it was a 2 year contract, and there would be a $250 termination fee.
When I complained about the service being regularly interrupted by rain, they said the equivalent of "too bad about your bad luck".
I could not get them to remove the HD charge for months. They kept sending me past due statements for the charges I did not pay, and adding late fees. Finally I paid the termination charge and dropped them like a hot potato. BTW, the $40/month actually turned out to be $60/month, plus taxes.
I have gone back to cable TV service, at $39/month for the same basic channels minus all the shopping and BS channels (half of their 100 channels were shopping, jewelery, and other crap no one will ever watch), and will never have satellite again. It was a con job from the word go.
This report was posted on Ripoff Report on 05/03/2011 05:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/atlanta-georgia-/dish-network-biggest-thieves-in-the-satelite-tv-industry-atlanta-georgia-724900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
DISH Network
AUTHOR: Mark H DISH - (USA)
SUBMITTED: Wednesday, May 11, 2011
Hello! My name is Mark Haakenson, with DISH Network. I saw your post and would be happy to review your account and look into what did occur. You can email me at mark.haakenson@dishnetwork.com. Please include an account or phone number in your email. Thank you!
Mark Haakenson
DISH Network Customer Service
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