• Report: #284417

Complaint Review: Dish Network

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, November 12, 2007
  • Updated: Thu, November 15, 2007

  • Reported By:Lafayette Louisiana
Dish Network
Denver, Colorado Denver, Colorado U.S.A.

Dish Network Beware of their Suspended Service as they will re-bill you automatically after 6 months Denver Colorado

*UPDATE Employee: Bad Apples

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

In August 2006 I called Dish Network to cancel service.
The agent suggested I suspend instead of cancel in case I did not like DirectTV.
She did not advise me that I would be billed automatically 6 months later.
I had such a bad experience with Dish that I thought well maybe I might have a similar one with Direct.
I did not. Direct was so much better, so I did not call Dish back to reactivate my service.
Their tech was in company uniform and did a wiring job that made Dish look like kindergarten. He made a mess, his wiring was novice and he simply did not look professional.
They billed me and were paid for 6 months.
I travel and my assistant pays my bills.
She paid this.
I detected the error and called them.
They refused to refund all the months that I paid while not getting service.
They did agree to gp back 3 months, but since I did not pay the 3rd month (thank god) they could only refund 2 months.
There is good reason I left Dish and I know that it was poor customer service from the very beginning now til the very end.
DO NOT DO BUSINESS WITH DISH.

Cynthia
Lafayette, Louisiana
U.S.A.

This report was posted on Ripoff Report on 11/12/2007 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Denver-Colorado/Dish-Network-Beware-of-their-Suspended-Service-as-they-will-re-bill-you-automatically-afte-284417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dish Network

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Bad Apples

AUTHOR: Mattfast1 - (U.S.A.)

I work Technical Support for DISH Network. It is true that we have the DishPause service, which allows you to suspend your services for up to 6 months - after that, it will be automatically re-instated. However, it is against company policy to use that service as a saving technique when the customer wants to go to another service. I'm sorry that you had such a bad experience, but at least you're working with a company that will work with you to make it right.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory