- Report: #284417
Report - Rebuttal - Arbitrate
Complaint Review: Dish Network
Dish NetworkDenver, Colorado Denver, Colorado U.S.A.
Dish Network Beware of their Suspended Service as they will re-bill you automatically after 6 months Denver Colorado
*UPDATE Employee: Bad Apples
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The agent suggested I suspend instead of cancel in case I did not like DirectTV.
She did not advise me that I would be billed automatically 6 months later.
I had such a bad experience with Dish that I thought well maybe I might have a similar one with Direct.
I did not. Direct was so much better, so I did not call Dish back to reactivate my service.
Their tech was in company uniform and did a wiring job that made Dish look like kindergarten. He made a mess, his wiring was novice and he simply did not look professional.
They billed me and were paid for 6 months.
I travel and my assistant pays my bills.
She paid this.
I detected the error and called them.
They refused to refund all the months that I paid while not getting service.
They did agree to gp back 3 months, but since I did not pay the 3rd month (thank god) they could only refund 2 months.
There is good reason I left Dish and I know that it was poor customer service from the very beginning now til the very end.
DO NOT DO BUSINESS WITH DISH.
This report was posted on Ripoff Report on 11/12/2007 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dish-Network/Denver-Colorado/Dish-Network-Beware-of-their-Suspended-Service-as-they-will-re-bill-you-automatically-afte-284417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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